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Longo Toyota

(5,181 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:30pm
Sunday 9:00am–8:00pm Closed
2021 state dealer award
View 13 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 610-2650 (888) 610-2650
Used (888) 610-9936 (888) 610-9936
Service (888) 612-6140 (888) 612-6140

Reviews

(5,181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Longo Toyota from DealerRater.

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Great customer service!!!

David Reyes was great! He knew how to help me. I told him I wanted a stick shift vehicle and a low payment. He was very helpful, I was in and out in less than 3 hours. Amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

WOW - want an awesome review - It's Longo Toyota wanting to THANK YOU so much for taking time to share your experience. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

Quick and easy.

I needed a car and was interested in a Toyota. I saw one online that Longo had in stock, and I really liked it. Jose was very helpful and was able to give me a good deal on it. I highly recommend Jose if you need a car from Longo Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

LOVE * LOVE * LOVE this review - Good Afternoon it's Longo wanting to thank you for posting this review. Make it a great day and enjoy your newly purchased vehicle. Kary Loefler Guest Relations Director Longo Toyota

Quick, painless, and enjoyable experience

Jose was very professional and pleasant to work with. He is quite knowledgeable and was able to put me into the exact Truck I was looking for. We had a tentative appointment Saturday afternoon of Father's day weekend, we arrived, Jose showed just the truck we were interested in, pointed out features and gave us time to inspect and take it all in. We test drove the vehicle, returned to the dealership and that was that. A very pleasant experience. I would definitely do business with Longo and Mr. Del Solar in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Good Morning and Congratulations on your purchase from Longo Toyota. We can't thank you enough for entrusting us with your car care needs. Make it a great day and keep spreading the word about Longo / Jose Del Solar, we could never have enough business. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

I was surprise and shocked

I was surprised and shocked that they took there time and made me or gave me a great offer. I am so very happy.now I can go anywhere without a problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Good morning Charlie, My name is Regina Cortes, Guest Relations Supervisor for Longo. We want to thank you for your wonderful review. I'm glad Cassey Castaneda has made your sales experience a great one. We understand you have many choices to choose from and I want to THANK YOU for choosing Longo. Congratulations, Regina Cortes

Loving my Tacoma!!!

Thanks to Christian I was able to purchase my first new truck (which is my dream truck). Chris was super knowledgeable and listened to every question I had to ask. He gave me such a good deal I couldn't get anywhere else. I'm super happy and loving my truck. I'm recommending all my friends and family to Christian.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Aromero029, My name is Regina Cortes, Guest Relations Supervisor for Longo. Awesome! I'm so happy Christian was able to help you with not just your first new but your dream truck. I know you have put a smile on his face, knowing that your super happy and loving your truck. Thank you for choosing Longo and welcome to our LONGO FAMILY! Regina Cortes

Excelente trato!!

Desde el momento en que llegamos al Dealer Rubén fue muy atento y amable con nosotros, nos explicó nuestras opciones y elegimos la más conveniente, si quieren un buen trato pregunten por Rubén se los recomiendo. Excelente trato y excelente persona. Salimos manejando un carro y quedamos contentos!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Muchas gracias por sus comentarios de el servisio que recibio con Ruben Cardenas, en Longo Toyota es nuestra prioridad que este satisfecho, le agradecemos y que disfrute su compra. Que tenga un muy buen dia.

Really good service

We had a really nice experience. Service is great sales persons are nice and friendly. Prices are awesome and really good and easy payments. I would totally recommend Longo Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Good Morning denis ledezma and Happy Monday it's Longo Toyota wanting to THANK YOU so much for this awesome review on one of our team members. We know you have many choices when selecting a brand / dealer and we're all very honored you've chosen Longo for your car care needs. Make it a great day and welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

Good job

Nestor has amazing patience as I searched for a used vehicle. I was very particular of what I was looking for but he endured the heat with me as we searched the lot. I told him that I didn't want to put any down payment and did a good job of making that happen. Thanks for working with me and making the process quick once we agreed to the deal.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Good morning Flip4, My name is Regina Cortes, Guest Relations Supervisor for the dealer. I'm very happy Nestor took great care of you. That's fantastic! He was able to find the right vehicle for you and with no down payment. We like to thank you for choosing Longo and sharing your feedback with us. Congratulations! Regina Cortes

Excellent detailed Service & Sales

Your team is efficient and detailed. We reviewed inventory, located the best matches and chose the best car for our needs. Rep explained everything along the way. We drove home with a new member to our family. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Good Morning Alex T - My name is Kary Loefler, Guest Relations Director for Longo Toyota. I wanted to personally congratulate you on your recent purchase from our dealership. I'm so delighted to read of the caring attention provided by our team members. Make it a great day and keep spreading the word about Longo, we can never have enough business. Kary

Pleasant and no pressure

The dealership went out of their way to make sure that I was helped quickly. The wait was short, the test drive was informative, and it was not a high-pressure environment. Would definitely shop here again and recommend it to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's Longo Toyota wanting to say CONGRATULATIONS on your recent purchase at Longo,. we're so excited for you. Make it a great day and hurry back! Kary Loefler Guest Relations Director Longo Toyota 626.580.6057