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Longo Toyota

(5,402 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:30pm
Sunday 9:00am–8:00pm Closed
2021 state dealer award
View 13 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 610-2650 (888) 610-2650
Used (888) 610-9936 (888) 610-9936
Service (888) 612-6140 (888) 612-6140

Reviews

(5,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Longo Toyota from DealerRater.

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Great dealership to work with, fair prices for what

Great dealership to work with, fair prices for what you’re getting. Car drives nice and feels safe. No added crazy fees. Would go there again. Fred Williams was a pleasure to work with and not a high pressure salesperson and definitely not your typical used car sales guy. :)

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re happy to hear Fred made the process easy and enjoyable, and that you’re loving your new car. We appreciate your kind words and look forward to seeing you again - Longo Toyota

Best decision.

Best decision. This location has many vehicles to choose from and the personnel has great friendly customer service. Not pushy at all.

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We’re thrilled to hear you had a great experience and found the perfect vehicle with help from our friendly, no-pressure team. We truly appreciate you choosing Longo Toyota!

Very helpful.

Very helpful. Good advice.Does not push me to get the service once I say no. Advice me the pros and cons.

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  • Overall experience 5.0
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Dealer response

Thank you for your feedback! We’re glad to hear our team provided helpful advice and respected your choices. We always strive to offer honest guidance and ensure our guests feel comfortable and informed. We appreciate your trust in Longo Toyota!

My husband and I had a great experience buying a car with

My husband and I had a great experience buying a car with Isaac. We had tried to purchase a pre owned Toyota through a different dealership and had an awful experience (a hidden accessory fee of $4k that wasn’t mentioned until after our credit was ran). We ended up walking away and decided to go back to Longo, where I had purchased my last two vehicles. I’m so glad we did. We arrived about an hour before closing (we don’t live close by) but Isaac never made us feel rushed or pressured. He showed us the complete price breakdown, car fax, and inspection information before moving forward. He was very knowledgeable and made the whole process very smooth. Thank you, Isaac!

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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to share your experience. We’re delighted to hear that Isaac provided a transparent and professional car-buying experience and that you chose Longo Toyota. We truly appreciate your trust and, and we’re grateful for the opportunity to serve you. Enjoy your new ride - Team Longo

I usually had a great time with my maintenance service at

I usually had a great time with my maintenance service at Longo El Monte, until last Oct 22 was an exception. Not happy that I waited almost 5 hrs.! The service consultant booked me for a recall and maintenance services, but later at the end was only informed that the recall part is not available. No advance info was given. The service then can only be completed in 1-2hrs! And that day is slow, yet I waited too long. Hope next time the service experience will be improved.

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  • Overall experience 2.0
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Dealer response

We're sorry to read about this matter you've posted on DealerRater. As a guest of Longo's you must know how important our guests experiences are and would like the opportunity to discuss this in detail. Because of the anonymity of DealerRater, we don't have any way to contact you. Jesus Chacara, Service Manager would like to speak with you please feel free to contact Jesus, at your convenience. D: 626 567-0508 E: Jesus.Chacara@LongoToyota.com

Professional, friendly and helpful.

Professional, friendly and helpful. I recommend Jimmy to all guys interested in buying a car in Longo!

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  • Overall experience 5.0
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Dealer response

Jimmy and the Longo Toyota team are all smiles reading your review. Enjoy your new Toyota and thanks for the awesome recommendation!

Great service!

Great service! Temo provided the best customer service! And provided information for future service and how it worked.

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  • Overall experience 5.0
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Dealer response

Thanks so much for the great review! We’re happy to hear Temo delivered top-notch service and helped you understand your future maintenance. We look forward to welcoming you back!

Great service!

Great service! I was helped by Ariel and she explained the service to me very well and let me know of where the stores are so that I did not just have to wait in the waiting room for my vehicle. I received my vehicle at the time I was promised!

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  • Overall experience 5.0
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Dealer response

Thank you for the wonderful review! We’re delighted to hear that Ariel took great care of you and made your visit comfortable and informative. It’s great to know you received your vehicle right on time, too. Have a great week - Team Longo

My 2012 Camry came in on a flat-bed.

My 2012 Camry came in on a flat-bed. I din't know what the problem was, but it wouldn't start. So Biagio took it from there. From diagnosis to repair (new battery) he helped me out & set up a rental. I was able to pick-up at 5pm! Great service -- I have 2 Toyotas and always get my service at Longo.

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing your experience! We’re glad to hear Biagio and our service team were able to get your Camry diagnosed, repaired, and back on the road the same day. We truly appreciate your loyalty and trust in Longo Toyota for the care of both your vehicles. We look forward to serving you again at your next visit!

Very pleased with the experience of negotiating a fair

Very pleased with the experience of negotiating a fair price for the purchase of our car. The sales person was easy to work with and provide provided efficient, respectful, and friendly service.

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  • Overall experience 5.0
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Dealer response

We’re so glad to hear that your experience was a positive one and that you felt the pricing was fair and the service respectful and efficient. That’s exactly the kind of experience we strive to provide every guest, every time. Enjoy your new vehicle, and we look forward to welcoming you back in the future!