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Longo Toyota

(5,402 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–5:30pm
Sunday 9:00am–8:00pm Closed
2021 state dealer award
View 13 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 610-2650 (888) 610-2650
Used (888) 610-9936 (888) 610-9936
Service (888) 612-6140 (888) 612-6140

Reviews

(5,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Longo Toyota from DealerRater.

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Excellent Salesperson and fair pricing

This was the fourth car we purchased at Longo Toyota. Employees are friendly, informative and extremely patient. We've ALWAYS been satisfied with the service we've received. They are reasonable in negotiating and you can't ask for better deals. We've dealt with two other Toyota dealerships, but none compare to Longo Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow! Thank you Morgan for your awesome review. I'm so happy Arina helped you with your purchase. I know you have put a smile on her face because you put one on mine. Thank you for choosing Longo and being a big part of our success! Congratulations! Regina Flores

Purchased a dream car!!

Good service! It has a lot of chooses of Prius in Longo Toyota. We have been shopping around for the Prius 3 touring and we find at Longo, it is the right color and good price! Happy!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello MayC28, My name is Regina Flores, Guest Relations Supervisor.. It is so wonderful to know you're happy. I know Andy Luu and Oscar Orellana will be pleased to know that they have exceeded your expectations. Thank you for choosing Longo and being a part of our success. Congratulations! Regina Flores

Quality Service from Sales associate

I've been shopping around for an affordable Used Vehicle in good condition and came a cross a great find at Longo Toyota. Due to my schedule, I was only available late evening to stop by but that was not a problem. From the moment I arrived, Ruben was extremely polite and helpful. He was not pushy at all, rather, he was very informative about the vehicles I viewed. I am a very inquisitive and thorough person, especially on a matter such as buying a car, but Ruben never displayed any sign of impatience and answered all my questions thoroughly. He was very understanding and never once seem rushed despite the fact that we were there until closing time. I am pleased to say he was able to assist me in finding a car that would fit my preferences and budgeting needs! I highly recommend Longo Toyota and specifically Ruben for your future car purchasing needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing with others on DealerRater about your visit to Longo Toyota. I'm delighted to read of the caring attention provided by Ruben. Make it a great day and once again, thank you for being the most important part of our business. Kary Loefler Guest Relations Director 626.580.6057

Purchase Toyota Corolla

This was the easiest auto transactio0n I have ever made. The entire process from beginning to end took less than 2 hours, including returning a rental and updating my insurance. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Happy Monday - It's Longo Toyota wanting to say THANK YOU so much for your review. We know you have many choices and we're all very honored that you've chosen Longo Toyota for your car care needs. Team Longo

Best people make the best dealership

I just bought my third vehicle at Longo Toyota. A great dealership made that way by fabulous staff like David Cheng. David is straight forward, knowledgeable, friendly, and most helpful! Each purchase was easy, no pressure, and the best deals going. Two of the vehicles were relatively scarce at the time and still came with a significant discount!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

THANK YOU * THANK YOU * THANK YOU so much for posting this awesome DealerRater review about your visit at Longo. Make it a great day and welcome to the Longo Family Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

Amazing customer service

Longo Toyota made my first car-buying experience as pleasant as possible. Jose (JDS) did everything he could to ensure I went home with the exact car I wanted with the price I wanted...even with my bad credit! I will definitely be returning to Longo when the time comes for my next purchase, and I strongly recommend working with JDS. Nothing but good things to say about my whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Happy Monday and what a great way to begin my day - Good Morning - my name is Kary Loefler, Guest Relations Director for Longo Toyota - We cannot thank you enough for posting this wonderful DealerRater review about your experience. Make it a great day and keep spreading the word about Longo / Jose, we can never have enough business. Kary

Very helpful

Our sales consultant was very helpful and listened to our requests. It was also a very hot day and he provided cold water for me and my family.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Good Morning Rpalmares - it's Longo Toyota - thank you for sharing with all those who follow DealerRater about your experience. I'm hoping the next visit you have we can earn a 5 star rating. If there is anything you would like to share in how we can improve our process, please feel free to reach out to the Guest Relations Dept., they're always here to listen as well as your sales consultant Ruben. Make it a great day Team Longo

Excellent Customer Service

I would definitely recommend family and friends to go with Ruben Cardenas if they want to purchase a vehicle! Excellent service very nice and patient while we made our decision. 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

GO DODGERS #1...... Good Morning it's Longo Toyota - I'm so delighted to read about your visit with Ruben and know that if you ever have any questions about anything, please make sure to reach back out to Ruben, he's always here to listen Congratulations Team Longo

Best experience ever thanks to David Reyes

David Reyes was professional and personable and most helpful to our whole family. Very knowledgeable. He found us exactly what we wanted, Toyota RAV4 XLE, for the best price available. We will definitely come back to David for our kids' cars. Awesome experience, stress free, very pleasant! Highly recommend!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Happy Saturday Patricia - It's Longo Toyota wanting to scream from the skies CONGRATULATIONS - We are so happy for you and delighted to know that you will be returning and referring all your family/friends. I cannot wait to share this review with David, I know it will make his day, it certainly has made mine. Thank you once again, for being the most important part of our business. Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

Ine satisfied customer!

I was very happy with the whole experience the moment I walked in the store! My sales representative was a warm and accommodating person and made it easy for me to make a big purchase like buying a car seemed effortless! Thank you. Mr. Jose Del Solar for your help and patience, as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Good Morning it's Longo Toyota wanting to THANK YOU so much for posting this awesome DealerRater review about your experience. We know you have many choices when selecting a brand and a dealer and we're all very honored you've chosen Longo for your car care needs. Congratulations Team Longo