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Universal Mitsubishi

(2,119 reviews)
Visit Universal Mitsubishi
Sales hours: 10:00am to 8:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 8:00am–4:00pm
Sunday 10:00am–8:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 763-0461 (888) 763-0461
Used (866) 981-3408 (866) 981-3408
Service (888) 258-9583 (888) 258-9583

Reviews

(2,119 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Universal Mitsubishi from DealerRater.

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Excellent service was provided.

Excellent service was provided. I highly recommend having your vehicle serviced at Universal Mitsubishi. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a great experience with Paul and Armen.

Always a great experience with Paul and Armen. Very knowledgeable and professional. They are very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I'm pleased and honored to have worked with them in

I'm pleased and honored to have worked with them in securing the vehicle of choice. General Manager Andy is exceptional and will fight to get you a loan. I'll do business with Universal Mitsubishi anytime.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Came in for an oil change and they noticed that both of

Came in for an oil change and they noticed that both of front shocks had a tear and other things that needed to be replace. Talked to Paul the manager and we discuss what are options. Since it's my daily car I needed to make replace the parts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They are very helpful.

They are very helpful. Took care of my problems quickly and efficiently. I appreciate the way they take care of the customers.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The place is friendly and means business and everything

The place is friendly and means business and everything has been done professionally my problem had been solve in time.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Andy was a god send an absolutel angel.

Andy was a god send an absolutel angel. He made me feel so safe and secure and made the experience of buying my next bestie car amazing. 🤩 I will forever be grateful. Give him a major raise ! Don't Lose him !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always a grate experience with Paul at the service

Always a grate experience with Paul at the service department of Universal Mitsubishi in Sherman Oaks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tiki was awesome <3 she made the purchase so easy, i got

Tiki was awesome <3 she made the purchase so easy, i got a call from her right away, we kept in touch, and everyone was vert friendly and professional, they got me the best rate and the best protection package! It was worth driving 70 miles and getting the car of my dreams, and finding a new friend!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Paul continues to provide outstanding customer service

Paul continues to provide outstanding customer service and truly cares for the customers! Beyond satisfied and grateful for the care that I receive at this location. Thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.