Universal Mitsubishi

The attention was courteous and attentive, so that made the business an enjoyable one. The actual cost was expensive though.

I recently had the pleasure of leasing a Mitsubishi Outlander on 01/12/2024, and I cannot express enough how impressed I am with the outstanding service provided by Zak Kim, Bobby Gharibian, and Tiki N. This team truly went above and beyond to ensure my car-buying experience was exceptional. Zak Kim, the salesperson who assisted me, was incredibly knowledgeable and attentive. He took the time to understand my needs and preferences, guiding me through the various options available. Zak's friendly demeanor and genuine enthusiasm for the Mitsubishi Outlander made the entire process enjoyable and stress-free. Bobby Gharibian, the supervisor at the dealership, played a pivotal role in ensuring that my overall car-buying experience was nothing short of excellent. His leadership and attention to detail were evident in every aspect of the transaction. Bobby went above and beyond to create a smooth and efficient process. He was readily available to address any questions or concerns I had, demonstrating a high level of professionalism and expertise. His commitment to customer satisfaction was apparent throughout the entire journey, from the initial discussions to the finalization of the paperwork. What truly stood out about Bobby was his ability to foster a sense of trust and reliability. He ensured that I felt confident and informed at every step, making the entire process stress-free. Bobby's dedication to providing exceptional service not only reflects positively on him as an individual but also contributes significantly to the overall positive reputation of the dealership. Bobby Gharibian's role as a supervisor was instrumental in creating a positive and customer-centric environment. His leadership qualities, attention to detail, and commitment to excellence make him a valuable asset to the dealership, and I would like to express my gratitude for his outstanding contribution to my Mitsubishi Outlander leasing experience. Tiki N, the finance manager, demonstrated a high level of expertise in navigating the financial aspects of the lease. Tiki was transparent in explaining the terms, ensuring I felt comfortable and informed about the financial commitment. Her efficiency and dedication to providing the best possible options were greatly appreciated. Together, Zak Kim, Bobby Gharibian, and Tiki N formed an exceptional team that exceeded my expectations. I am delighted with my new Mitsubishi Outlander and grateful for the positive and memorable experience provided by these individuals. I highly recommend this dealership and commend Zak Kim, Bobby Gharibian, and Tiki N for their outstanding professionalism, expertise, and commitment to customer satisfaction.

Excelente servicio,,fueron muy amables ,me gusta el mantenimiento que ofrecen, los me parece accesibles

Saul and Tiki were just wonderful to work with. Had been going back and forth with Tiki for a few months as I was navigating whether it was time to buy. Her patience paid off because when I was ready I was very informed about what my options were and what I could expect before stepping on the lot. Saul was great at showing me the car, answering my questions, and navigating me through some issues that the car had developed sitting inside the showroom. Great experience!

Armen is so kind, helpful and very courteous! He is my go to guy. He delivers above and beyond of my expectation always!

I have to say I've been to many different dealerships, but no one treated me like Paul from Mitsubishi. Great service and gave me a thorough and detailed explanation of all my cars needs. Thank you Paul!!!

Universal Mitsubishi always provides excellent customer service. The staff are friendly & the waiting area is always clean.

I cannot thank Paul enough for his guidance and fixing my car. I told him my situation with the vehicle and he helped get the most value out of car with limited cost to service it.

Awesome service department. Paul is always helpful and makes it easy to schedule and take care of all maintenance needs.

Always kind and polite, you can rely on us with confidence.Thank you very much!