Universal Mitsubishi

The Service Department diagnosed the problem with the car & had it ready on time. Lead by Paul the Service Rep., he got the right tech on the job. They provided a free car rental. There's an Enterprise Car Rental next door to this dealership. That's convenient.

Prompt service...and personalized. Service manager took me out to car to point out problem -- and showed me solution after technician fixed car. I look forward to next oil change. Easy going atmosphere appreciated. Thank you

Paul and his team were amazing. Would recommend. Thank you for all the help you gave us.

Really happy with there service very good customer service didn’t have to wait to long

Very professional and knowledgeable staff, especially our lovely Tiki ❤️. Love you guys and thank you for everything 💪💪

Great customer service, good knowledge on finding the problem with my 2023 outlander, good job.

I was extremely impressed with Sherman Oaks Mitsubishi, hassle free, friendly environment n my Sales Lady Tiki is simply the best ever, great personality, I felt I had known her forever, very up front to the point hassle free, n got me the best deal, it was such a smooth journey from the first call till I was in the car I longed for, and Carlos he’s the man!! Hooked my car up sat n help set up my car electronics showed me things about my car n made sure I drove off safely .. I never experienced such a welcome car buying experience n trust I’ve had many decades of car buying.. I strongly recommend if you’re in the Market for that Mitsubishi .. pls visit Sherman Oaks location n ask for Tiki she will not disappoint.. n if u need that advice on how to operate ur new Toy let Carlos guide the way. I’m a Happy Buyer with no regrets.. Sherman Oaks Mitsubishi will have you feeling like family.. I’m still smiling n I’m still in aww … 1/31 I drove my Baby home.. Props to Tiki n Carlos

I am so happy to have found Universal Mitsubishi, especially happy to have found Paul. Paul went above and beyond to help me resolve my vehicle issues when no one else would. Paul was kind, and professional. He took the time to answer any questions I had. Paul worked with me over the phone, and he kept me informed. And, when everyone else said, "No." Paul said, "Let me see what I can do." And, he came through for my family and I. I am extremely grateful for all of Paul's efforts. Thank you!

Awesome service from the salesperson, to the final financing! I would recommend to friends! Thank you

I have had my Montero serviced at the Mitsubishi dealership since 2001 and the service has always been great. Paul is my service manager and has always been easy to work with - friendly and professional. I will drive the extra miles to Sherman Oaks to get my car's service done.