Skip to main content

Rob Sight Ford

(2,047 reviews)
Visit Rob Sight Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (888) 573-3447 (888) 573-3447
Used (888) 269-9322 (888) 269-9322
Service (816) 278-1416 (816) 278-1416

Reviews

(2,047 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rob Sight Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Best and easiest car buying experience I’ve ever had!

Best and easiest car buying experience I’ve ever had! 3 emails a couple txt messages and 1 phone call. Was in and out of the dealership in less than an hour

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone there is very nice and polite.

Everyone there is very nice and polite. They are easy to deal with and all my questions were answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We appreciate your 5 star review and thank you for your business!

I received prompt service from the service department,

I received prompt service from the service department, and I didn’t even buy my truck there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great people, great service and I trust their work!

Great people, great service and I trust their work! They always get me in/out fast on oil changes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Engine light came on, Kirk worked me in the next day.

Engine light came on, Kirk worked me in the next day. Erik advised car needed new brakes. I had a guarantee on the brake pads, and he would try to resurface the rotors if possible. He did a great job of keeping me updated. I appreciate getting my car serviced quickly. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you much for your review and for your business!

Good service quick responses.

Good service quick responses. Fair new and used car/truck pricing. Would recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Best car buying experience in 50 years.

Best car buying experience in 50 years. The car was accurately described with clear pictures. I received an email from Tim Smith (I told them not to call me) made an appointment for early Saturday and he had it ready when I arrived. The car had been detailed to look like, smell and perform like it had just rolled off the factory floor. The car is flawless and drove better than my last Ford Taurus. The business office portion (the part I ususlly dread) was no pressure, friendly and the paperwork produced without delay or up-sale pressure. Available options were clearly explained and I made my decisions. They were able to finance with my prior credit union for a great rate and I couldn't be more pleased. Congratulations for resoring my faith in the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dave handled my situation perfectly.

Dave handled my situation perfectly. He knew likely the problem as I described it, set expectations accordingly about price and timeline. He even found me a loaner to drive for an extended period that saved me a big rental car bill and also enabled me to keep our routine with multiple car seats going. Excellent service and I’ll never go anywhere else for my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was able to get an oil change/tire rotation in under 2

Was able to get an oil change/tire rotation in under 2 hours before heading out of town. Appreciate being fit into the schedule without an appointment.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Consumer response

Great service as always!

Dealer response

Thank you Janet! We appreciate you!

Great first time experience with this dealers service

Great first time experience with this dealers service department. All went well and all of the service advisers were great. Chad kept me informed the whole time and the vehicle was ready to go when I arrived. I will definitely come back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.