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Rob Sight Ford

(2,050 reviews)
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Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
2021 consumer dealer award
View 4 awards
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (888) 573-3447 (888) 573-3447
Used (888) 269-9322 (888) 269-9322
Service (816) 278-1416 (816) 278-1416

Reviews

(2,050 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rob Sight Ford from DealerRater.

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When I got to the dealership I was told it would be a 2

When I got to the dealership I was told it would be a 2 1/2 three hour wait when in fact, it was only about an hour and 15 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

That's great news! We are so glad we got you all fixed up in a timely manner. Thank you for your business!

Eric did what he could for us, thank you so much!

Eric did what he could for us, thank you so much! We appreciate all your help!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to offer your feedback. We're sorry we didn't quite get to a 5 star experience for you, we wish we could have done better. From Eric and the rest of the team, than you for your business.

I purchased a used F150 here a few years ago, and that

I purchased a used F150 here a few years ago, and that experience was good. So, I have been bringing that truck and a E350 van here for service. So far, so good.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! We sure appreciate your review and your business!

. Purchasing my car was an enjoyable experience. Eric

. Purchasing my car was an enjoyable experience. Eric was very pleasant and easy to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Lonnie- Thank you so much for your review and of course for your business form Eric and the rest of the team!

A wonderful experience looking for and buying upgraded

A wonderful experience looking for and buying upgraded wheels. Eric is a perfect gentleman, answered all the questions, provided details, has flexible timing and everything went so smoothly. We're sticking with Rob Sight Ford and will be back there to upgrade my ride too. Thanks Eric!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to read this review. This is what we are striving for everyday and we are thankful that you took the time to share your feedback. From Eric and the rest of the team THANK YOU!

very calming and was super helpful!

very calming and was super helpful! made it not as stressful when making decisions about the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad to hear your visit was a pleasant one and we thank you so much for both your review and for choosing Rob Sight Ford . Thank you!

Courteous.

Courteous. I didn’t feel pressured into buying a car I didn’t like. Eric listened to me and we sealed the deal and I didn’t have to spend my whole day at the dealership. I have purchased a vehicle from them before and had the same great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Rob Sight again for your purchase. We are so glad to hear that your experience was a pleasant one. We appreciate you and your business!

Consumer response

Thanks again for making my buying experience easy. Most people dread going car shopping.

Great service .

Great service . Always polite and answerers your questions. Would recommend this dealership to anyone who needs work done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your 5 star review and for your business! We very much appreciate both.

not only was eric understanding of my situation but he

not only was eric understanding of my situation but he was reassuring and kind. eric made it super easy to understand what was going on and what i was signing as a first time buyer from a dealership. thank you again rob sight ford and eric!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Cecelia- We are so glad to hear Eric took great care of you and that your first car purchase was a good one. From Eric and the rest of the team, Thank you and congratulations on your new car!

Love the no hassle policy.

Love the no hassle policy. Eric was awesome! Took the time to explain features of the vehicle even after sale was made!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We are so glad you love the No Hassle pricing, it makes it easier for everyone that's for sure. Eric and the whole team sure appreciate you and your business!