Bob Allen Ford

I just came in to look at a new car and get an idea of how the price would fit in my budget. Travis showed me some very nice cars and I was at first skeptical on how I could afford the sticker price but he assured me he would get the price to what I could afford. He was not pushy and showed me several different models and talked to me about their overall strengths and qualities. He was very knowledgable of each vehicle. He knew the specs with out hesitation and knew little details that other dealers seem to miss like the design process of the car or why the vehicle was rated top reliable car of 2012. After I made up my mind of what I was looking for I returned and spoke with Travis again and told him what I was looking for and what I was willing to pay. Unfortunately they did not have that car on the lot but he told me they would find what I was looking for and have it shipped over and with in two business days I received a phone call that it had arrived. We took it for a test drive and while driving Travis explained what was going on inside the engine and transmission and why this car was a great buy. He explained all the technology that went into the car that made it very fuel efficient but yet still powerful. It was very interesting and still has me thinking about it as I drive to and from work today. Once we returned to the dealership he sat me down and asked me what I thought and if it was what I was expecting. It was. He asked me about my budget and I told him the price I could afford. He quickly leapt into action running between me and his sale manger to crunch numbers and work out a deal for my trade in and rebates. I was shocked at how much I got for my trade in. They were very quick at coming up with a number. After 20 or so minutes we had worked out the price and financing. They even worked in the price for window tinting into my trade value which was done the following business day. While my car was in the shop they loaned my a very similar vehicle for the day for no charge. Travis and the whole staff at Bob Allen were very polite and respectful. I felt no pressure to buy or hassle once I decided to buy. I would highly recommend this dealership and Travis to friends, family and even a complete stranger!

Gentleman lacked tack and was slightly rude. Told me my tires for life would be terminated if I don't get his $100 alignment today. Did not present any other options. I didn't have time to wait for a two hour alignment today, the oil change alone took about an hour. I have other things to do besides hang out at Bob Allen.

I purchased a new 2010 Ford Focus a couple of years ago. I am nearly 65 and it is my first Ford! I have had Honda and Acuras only over the last several years. My friend wanted to introduce me to a Ford, so I went it. Our salesman was Woody and what a great salesman he is. Whenever I have a question, I always top by and ask for Woody and he is always gracious to help me. As far as your service is concerned, I have always been treated like a Queen. All of them have been very professional, the waiting room is very clean and of course serving Starbucks is a great choice. When I check out the girls who take me payment are always very professional and kind as well. One of these days I will get my second Ford!

Prompt return of calls, worked to get what I wanted, gave me options that could save me money or benefit me in the future. Used the "Z" plan which took the hassle out of buying.

Chris was great. Went way out of his way to help me get a great deal. Very patient throughout process as I asked a million questions. I'm already recommending him and Bob Allen to others. Brad is always great and Mustang is my hero!!

Reasonable pricing, fast and efficient. Chris listened to our needs and pointed us in the right direction. Found all rebates, factory deals, never felt the pressure to buy. Would recommend him to anyone looking to buy a new vehicle.

Chris was fantastic! Staff was super friendly and very professional! Will repeat business in the future. Patient, attentive, deal was so good we ended up with two vehicles. Chris was honest and very knowledgable about the vehicles and the inventory on their lot. Stayed well past closing to complete the deal.

Chris did a wonderful job. He was professional, polite and made us feel great about the entire purchasing process. We would highly recommend Chris and the dealership because of our experience there. He is an asset to his dealership.

I was very impressed by the calm professionalism of Chris Scudiero. When he was unable to be there while we were going through the sales process, he always made sure that one of his associates was available to us if necessary.

The overall sales experience was very good. Travis and Dale listened, were patient when we changed from one model to another, and explained everything. Very knowledgeable! Attention to detail was great. We'll be back again.