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Hendrick Chevrolet Shawnee Mission

(905 reviews)
Visit Hendrick Chevrolet Shawnee Mission
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 3 awards
2024 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (866) 208-8413 (866) 208-8413
Used (877) 809-4919 (877) 809-4919
Service (877) 525-1235 (877) 525-1235

Reviews

(905 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chevrolet Shawnee Mission from DealerRater.

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Robert was wonderful to work with.

Robert was wonderful to work with. Very relaxed laid back attitude and pleasant demeanor. He even tolerated my husband’s comment about the chiefs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Taylor S, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

gracias Luis por ayudar a mis papas en la compra de su

gracias Luis por ayudar a mis papas en la compra de su nueva Tahoe! Muchas gracias! Thanks Luis for all the help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Oswaldo M, thank you for taking the time to leave a review for us at Hendrick Chevrolet Shawnee Mission. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Came in to look at a used Honda and Barry Martens helped

Came in to look at a used Honda and Barry Martens helped me so quickly! He knew I had like no time and worked out a crazy good deal for me in no time at all! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sarah L, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

We always deal with Hendrick when buying a new car,

We always deal with Hendrick when buying a new car, specifically our salesman Dennis Cotton. He is always so helpful and gets us the best deal possible. He is always fair and straightforward. He just helped us get into a new Traverse RS and we absolutely love it! He did so much upfront work so we didn't have to spend a long time at the dealership, since we live so far away. Dennis is the best at his job. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Charles C, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

Matt the collision advisor did a great job keeping me

Matt the collision advisor did a great job keeping me informed on the status of my truck. Repair looks like new. I recommend them for whatever you need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jim L, thank you for taking the time to leave a review for us at Hendrick Chevrolet Shawnee Mission. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Efficient drop off and pick up process, very friendly,

Efficient drop off and pick up process, very friendly, great service. The person thst help me was very friendly and finished helping me not throw me to someone else.....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Monek K, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Misty is very knowledgeable and will spend as much time

Misty is very knowledgeable and will spend as much time needed to get you want you want. Couldn't be more satisfied, thank you Misty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Starla B, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet Shawnee Mission

Misty is very knowledgeable and will spend as much time

Misty is very knowledgeable and will spend as much time needed to get you want you want. Couldn't be more satisfied, thank you Misty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Starla B, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Tim Bowers was very courteous and professional.

Tim Bowers was very courteous and professional. I immediately got the impression he wasn’t out to “just make a sale” and made my wife and I feel more comfortable about our experience. Jimmy in finance was very informative and moved us through the tedious process very efficiently. Overall good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mr Krinkle, we are so happy to read such a great review about Hendrick Chevrolet Shawnee Mission! Please don't hesitate to reach out if there's anything additional we can do for you.

Jarvis is amazing at what he does.

Jarvis is amazing at what he does. It was as if I was doing the work myself. No surprises and attention to detail was far beyond expectation. Wife and I couldn't be happier with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jarvis J, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.