Hendrick Chevrolet Shawnee Mission

"Chris and the entire team at Ken Ussery's dealership truly exceeded my expectations with their exceptional service and professionalism. From the moment I stepped into the dealership, the level of communication provided by Chris was outstanding. He took the time to understand my preferences and requirements, ensuring a personalized experience throughout the entire process. I must express my gratitude to Ken Ussery, who played a pivotal role in securing an incredible deal for me. His expertise and dedication were evident as he navigated the complexities of the purchasing process, ensuring that everything went seamlessly. Ken's commitment to customer satisfaction truly sets him apart. The highlight of my experience was undoubtedly the transformation of my Camaro. Chris and the team showcased their expertise, leaving no detail untouched. The Camaro now looks not just good, but exceptional, a true testament to their commitment to excellence. For anyone in search of a top-notch dealership experience, I highly recommend paying a visit to Ken Ussery and his team. Their dedication to great communication, coupled with their ability to secure fantastic deals and ensure a smooth process, makes them the go-to destination for automotive needs. Thanks to Chris, Ken, and the entire team for making my car-buying experience truly memorable!"

I love the new text updates while I'm waiting in the lobby. everyone is always very nice - which makes a world of difference right now when customer service is so poor most places.

Absolutely loved the experience with the new Silverado! A huge shoutout to the entire team for their outstanding assistance and attention to detail. Special thanks to Luis, who was truly exceptional to work with. His expertise and friendly demeanor made the entire process seamless and enjoyable. The level of support and attention we received from the team, especially Luis, exceeded our expectations. Grateful for the smooth collaboration and fantastic service. Thank you, guys, for making the Silverado purchase such a positive and enjoyable experience!

I went in to get air in my back tire when they found a nail… they promptly fixed took about an hour and I was taken care of… I only go there for all my car service… I trust them and not try to sell me something…

Thank you so much for all your help! My car came out of the workshop with everything fixed! Thanks, Luis, for translating and helping me with everything! Your assistance made a significant difference in my experience. I truly appreciate your efforts in making sure my car got the necessary repairs and explaining everything in a way I could understand. Your translation was invaluable, and your support throughout the process was outstanding. My gratitude for your professionalism and dedication. I feel fortunate to have had your help, and I'm delighted with the results. Muchas gracias again for going above and beyond!

Barry Martnes was amazing i love the car I just bought great service and super friendly!!!! Thank you !!! Yes my favorite Dealer over 5+ years

Great service beginning to end! Salesforce worked hard to get what I wanted. Put me in a loaner til it arrived. Relationships folks! You build one and everyone there goes out of thier way to maintain and keep it...each and every visit. That was back in 2017. I have continued to use the dealership for most services. As well, helped a friend get a truck here. I was just there again today, 12/22/23. Superb service and all around great folks. I will miss Rachel in service but got great help from Amanda.

My service advisor listened to all my requests and updated me through the entire process. She also informed me of my vehicles condition, but never made me feel pressured.

Marc and Stan are a dream team! You never have to worry if your questions will be answered or needs met with these two. I really appreciated that Marc was upfront and honest with me from the start. He worked to get me the things I wanted from our financial negotiations. I truly felt like he was on my side. Stan is generally a great guy and it tenacious in problem solving. They compliment each other so well.

We purchased a new pickup through Dennis Cotton. He was very knowledgeable and patient with us through the whole ordering process and made sure we got exactly what we wanted. Definitely would recommend Dennis when you are ready to buy!