Skip to main content

Adams Toyota

(225 reviews)
Visit Adams Toyota
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (816) 545-9309 (816) 545-9309
Used (816) 759-0832 (816) 759-0832
Service (816) 895-4686 (816) 895-4686

Reviews

(225 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Adams Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

Mr. Franklin saved 🙏 us very well he was so helpful in

Mr. Franklin saved 🙏 us very well he was so helpful in the purchase of of car. I give him 5 stars and more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Appreciated sales style of Kevin.

Appreciated sales style of Kevin. Decent prices on what we needed. Also Kevin and the finance manager stayed after hours to get the deal done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Total crooks in the service dept told me that can't reset

Total crooks in the service dept told me that can't reset my tire pressure light I have to spend 1500 for 5 new ones on my land cruiser and then tried to charge me 600 bucks to replace a headlight bulb they even brought out a master tech to sell me the job I said hard pass you guys are crooks went to goodyear and they flashed my tire light and said they can't charge me for a 30 second job. Went to another Toyota daler and asked what price for bulb and after he told me the price he said the good news is we will install for free not 600 for labor called service manager and he never called me back total scam after a real hard sell i went home and took 3 showers i felt so dirty

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Donald Franklin was a super nice guy.

Donald Franklin was a super nice guy. He helped me out a lot as I had about 80 questions. He really went to bat for me and got me a good price for my trade-in so I could buy a brand new car. There are a lot of nice people at the dealership too; so I can see why Donald likes working there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

On August 12, 2025, we drove away from Adams Toyota in

On August 12, 2025, we drove away from Adams Toyota in our beautiful new, red Toyota Prius. We had the most fabulous and hardworking "for us"salesman, Don Franklin. He was patient from sales to money negotiation to signing papers, answering questions, putting the Toyota App on my phone so we could start the car! We urge you to see Don. He is the example of a real salesman who knows the cars on the lot. He is kind and helpful. He will not quit until he gets you a great deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My salesman Josh was an excellent salesman.

My salesman Josh was an excellent salesman. He was thorough in showing me how to program my new vehicle and very patient with answering all my questions. Thank you Josh!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Would NOT RECOMMEND buying from this dealership.

Would NOT RECOMMEND buying from this dealership. They will lie and cheat in any way possible to make you the worst deal possible. I was purchasing a Land Cruiser for $69k. They wanted to give me NOTHING for my Toyota van (they tell you better resale??) then lied and told me the Toyota interest rate was 6.99% when I uncovered after leaving that it was 4.99%. The manager lied, the salesman lied and amazing the FINANCE MANAGER LIED AS WELL! Unfortunately this is a dirty dealing dealership that you should avoid at all cost!! The manager ADMITTED, after me being there for 5 hours, and after I found the information on the internet that they were indeed WRONG! Untrustworthy, underhanded and UNRELIABLE sums up ADAMS TOYOTA!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No

Gonzalo was the best, very professional, kind and

Gonzalo was the best, very professional, kind and knowledgeable..I would recommend him every time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Gonzalo Fernandez found us a mint condition 2022 Rav4.

Gonzalo Fernandez found us a mint condition 2022 Rav4. closed same day. All the staff and service people are helpful and friendly. I recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Gonzalo Fernandez found us a mint condition 2022 Rav4.

Gonzalo Fernandez found us a mint condition 2022 Rav4. closed same day. All the staff and service people are helpful and friendly. I recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

2023 Rav4