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Jay Wolfe Acura (Jay Wolfe Automotive Group)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)
Visit Jay Wolfe Acura (Jay Wolfe Automotive Group)
Sales hours: 7:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 7:00am–8:00pm 7:00am–6:00pm
Tuesday 7:00am–8:00pm 7:00am–6:00pm
Wednesday 7:00am–8:00pm 7:00am–6:00pm
Thursday 7:00am–8:00pm 7:00am–6:00pm
Friday 7:00am–6:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (816) 278-1582 (816) 278-1582
Used (816) 278-1537 (816) 278-1537
Service (816) 256-5614 (816) 256-5614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Wolfe Acura (Jay Wolfe Automotive Group) from DealerRater.

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Dusty is a great example of Jay Wolfe Acura's Service Dept

Dusty is my trusted service advisor. Jay Wolfe Acura's Service Department is what sells their cars. We are on our 4th Acura and I trust Dusty with all our cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Routine maintenance, great service!

Dusty Hancock is the best! He arranged a loaner for me, got the service done in less time than I expected, and alerted me to some prospective "issues" down the road, but kept them in perspective, which is greatly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Back again

Love this dealership and their employees. This is the second time we have purchased from this dealership and the experience was wonderful. The employees were very nice and helpful answering my many questions. No sales pitches, just truly useful information that allowed us to make sure we were getting the suv with the options we wanted. I highly recommend Jay Wolfe Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No surprises

Dusty told me exactly what to expect and kept me posted of the status of my vehicle throughout. He gave me several recommendations and was competitive on price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Easier to buy a car than I thought!

Norm and Danny were extremely helpful and professional. I truly feel that we got a good, fair deal from friendly and knowledgeable staff. Will definitely look there again when it's time for the next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very helpful

Everything went very smooth for me, a lot of friendly faces, also the free food was a plus. Overall good experience for a first timer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Must think I’m stupid...?

For my last 2 visits I’ve been told I need to do my timing belt replaced on my 2014 MDX. While I don’t disputed that- each time I’ve been told $1850 is the price and that’s s good rate...I’m disappointed because I called another dealership to quote a timing belt replacement and was given an all in number of $850... really?...I used to be loyal to Wolfe for service and experience....I don’t think I’ll be back.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

We showed up around 4:30/5:00 on a Friday night just planning to test drive. Chris and Joshua stayed after closing to ensure we got the best rate and deal for our new RDX. We couldn't be more pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

5 Star Service

Norm was great to work with, very low pressure and responsive. Everyone ar the dealership worked as a team which is a welcome surprise. I appreciated the polite, professional service. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing Service! Jay Wolfe Acura!

This place truly has the best customer service! Dusty Hancock is always VERY helpful! All departments are very thorough and kind. One thing I always appreciate is the honesty...they will not recommend a service that isn't necessary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.