Reviews
Write a reviewAmazing ACURA service!
Everyone at the Jay Wolfe location is phenomenal! Highly recommend buying an Acura from Jay Wolfe on Stateline !! The service and sales departments are wonderful
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly and transparent experience
Dillon told me what they would like to do and,are my options and what is recommended. He was very friendly and gave me a text soon as my service was done.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Fantastic Service
My battery died on a Saturday afternoon when I was supposed to take my daughter to a local carnival. She was devastated. When I called the dealership and explained the situation, they sent somebody out to jump my car, brought it in, and had the battery replaced in 20 minutes. Unbelievable service, and I'm very appreciative.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
Service completed properly and timely. The service received here is and always has been outstanding and my Acura vehicles will continue to be serviced here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
the staff - always welcome me with a great smile, kind words
dusty hancock - always great and pleasant with a warm greeting whenever (I) come in for my service appointments. * kyle boyd - always the best - nice conversation and ready to prepare what is on the menu for me. * Jimmy Carpenter - what a family man! Jimmy, introduced me to his family. * * Carolyn gee
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great jobs!!
David did an excellent job of making me so happy with all great help!! I trust him and know he did his best to provide what I need. I enjoyed my visit!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buy New Acura TLX
On the sales front, Norm Dean was as good as it can get. He spent a LOT of time with me to be sure I understood all the new features of the TLX. He provided information on the negotiation time and didn't make me feel like I was being pushed into something or rushed. He listened and worked with me and the sales manager to get "across the finish line" so all were pleased. On the finance side, Josh was wonderful, He explained all aspects of the paperwork, the financing, the options available during the closing. He took time and didn't rush through anything. He made me feel comfortable and gave me options that ended up being a win-win for all. Thank you to both and the Jay Wolfe organization for a pleasant experience. That isn't often said in car dealing situations!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to do business
Tracey and Steve were great to work with on the sales side and working with Josh on the finance and warranty was good as well. From start to finish, the team was respectful, timely in response, and flexible. I would recommend Tracey highly. My only minor issue is with the delivery. I expected the car to be detailed both inside and out, and the outside was excellent, however the attention to detail and quality of detailing on the inside was average at best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
KCMDX
Dusty is the best! I trust him and know he only recommends what I really need. He is the reason I use Jay Wolfe for service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic service at Jay Wolfe Acura
Alex at Jay Wolfe did everything to make us a great deal on our Acura and has followed up with any help or concerns we have had, which are very few. This is our second Acura at this dealership and always have great service with them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car