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Left rear tire had low pressure. They checked all tires and increase the pressure for the colder months ahead. Free car wash afterwards. Simple service done fast and accurate. Dusty is the best service advisor and goes above and beyond each time I bring my MDX and TL for service no matter the issue at hand.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
friendly and helpful
Found the car with the color and features that met my needs and budget. She was friendly and helpful. The car was priced reasonbly, with the type of financing I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding service
Whenever I go to Jay Wolfe the service is always exceptional. Keep you informed throughout the process as you can enjoy their hospitality while you wait.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Make it hard to go anywhere else...
Sales and service teams have always treated me well. They worked hard to make me a great deal on the car and to source just the right one. Look forward to seeing you again soon!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
One of the best I’ve ever had!
Christopher was excellent to work with in every way. He was tentative, patient, kind, and very informative. I would do it again without hesitating, including referencing others to Jay Wolf.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service Review
I always have a good experience bringing my car in to be serviced. The staff is knowledgeable and accommodating. Overall I was very satisfied with my experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent and professional treatment
We took both of our cars in for complete detailing. They looked brand new when we picked them up. We had a loaner car which made our lack of a car much easier. We will I Use the detailing service again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
excellent service at Jay Wolfe Acura
Always get great honest service at Jay Wolfe Acura. We have purchased 3 vehicles from them and would not hesitate to go back to them for our next car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courtesy and respect
We were treated with complete courtesy and respect by our salesperson. He was upfront and honest in all transactions. Respected our decision for need to think about our purchase. It was a large commitment and our decision to think about it was respected.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good, always pleasant, but not very informative.
Jack was great. However, and this a trend at Jay Wolfe overall, they recommend a service, but do not provide reasoning why, besides "the maintenance minder said so". I will always recommend service at Jay Wolfe overall, but when you are spending $300+, an explanation would be good. Also, an engine air filter should not cost $60 to replace... it's $27 at the auto parts store (same part) and takes less than 3 minutes to replace.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair