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Jay Wolfe Acura (Jay Wolfe Automotive Group)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)
Visit Jay Wolfe Acura (Jay Wolfe Automotive Group)
Sales hours: 7:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 7:00am–8:00pm 7:00am–6:00pm
Tuesday 7:00am–8:00pm 7:00am–6:00pm
Wednesday 7:00am–8:00pm 7:00am–6:00pm
Thursday 7:00am–8:00pm 7:00am–6:00pm
Friday 7:00am–6:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (816) 278-1582 (816) 278-1582
Used (816) 278-1537 (816) 278-1537
Service (816) 256-5614 (816) 256-5614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Wolfe Acura (Jay Wolfe Automotive Group) from DealerRater.

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New Car Buying Experience

We went in to look at an MDX and Mike was very helpful, knowledgeable, professional, and friendly. Great car buying experience and will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome as always.

They always take care of me. We got the MDX back before it was promised. They provided a courtesy car for me so that I could get to work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

A great experience

Everybody was very welcoming, professional and helpful. No high pressure. Allowed the products to sell themselves. Did everything necessary to accommodate my needs. An overall first class experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New RDX Purchase

Excellent treatment from initial visit to delivery of our new 2019 RDX. Dealership was definite factor in where we bought, and we we very impressed with every aspect of our experience. A great team at Jay Wolfe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

professional. high quality work...consistently. Timely.

very dependable, professional service center. i have full trust in employee's knowledge and skills to perform service on the cars we own thru jay wolfe acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Bought a RDX

I was impressed with the cleanliness, friendliness and willingness to work with me. Gretchen was my sales person and she was very nice and had a pleasant personality. She had an apptmt after me that was rushing her through explaining the car. Also, she chewed gum my entire visit and when she was explaining the car, that put her in close proximity to my ear! In my book that is Annoying, rude and disrespectful. Danny Martin was very helpful and patient explaining the functions of programming the vehicle to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Big 100k

Some confusion when online appointment was rescheduled. Email reminders kept coming while my car was in your shop. Someone called to give reminder too. My point person Jordan was absent while my car was serviced. Didn’t receive update which surprised me. All else was fine

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Outstanding customer service

Friendly fast service well explained Nice waiting facilities Very friendly staff Started on my appointment t Me and we’re fnot bushes faster than expected!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We enjoy having our car serviced at Jay Wolfe

Everyone is very nice and make our visits very enjoyable. We actually look forward to having our car serviced there (have never felt that way about any other dealership)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Dusty is a rockstar.

Running on a tight schedule, Dusty made it happen so I could get in and out and always looks out for me and the maintenance of my vehicle without compromising my wallet. I never worry about being taken advantage of with him. Thank you Dusty!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.