Reviews
Write a reviewNew Car Buying Experience
We went in to look at an MDX and Mike was very helpful, knowledgeable, professional, and friendly. Great car buying experience and will be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome as always.
They always take care of me. We got the MDX back before it was promised. They provided a courtesy car for me so that I could get to work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A great experience
Everybody was very welcoming, professional and helpful. No high pressure. Allowed the products to sell themselves. Did everything necessary to accommodate my needs. An overall first class experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New RDX Purchase
Excellent treatment from initial visit to delivery of our new 2019 RDX. Dealership was definite factor in where we bought, and we we very impressed with every aspect of our experience. A great team at Jay Wolfe.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
professional. high quality work...consistently. Timely.
very dependable, professional service center. i have full trust in employee's knowledge and skills to perform service on the cars we own thru jay wolfe acura.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought a RDX
I was impressed with the cleanliness, friendliness and willingness to work with me. Gretchen was my sales person and she was very nice and had a pleasant personality. She had an apptmt after me that was rushing her through explaining the car. Also, she chewed gum my entire visit and when she was explaining the car, that put her in close proximity to my ear! In my book that is Annoying, rude and disrespectful. Danny Martin was very helpful and patient explaining the functions of programming the vehicle to me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Big 100k
Some confusion when online appointment was rescheduled. Email reminders kept coming while my car was in your shop. Someone called to give reminder too. My point person Jordan was absent while my car was serviced. Didn’t receive update which surprised me. All else was fine
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Outstanding customer service
Friendly fast service well explained Nice waiting facilities Very friendly staff Started on my appointment t Me and we’re fnot bushes faster than expected!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We enjoy having our car serviced at Jay Wolfe
Everyone is very nice and make our visits very enjoyable. We actually look forward to having our car serviced there (have never felt that way about any other dealership)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dusty is a rockstar.
Running on a tight schedule, Dusty made it happen so I could get in and out and always looks out for me and the maintenance of my vehicle without compromising my wallet. I never worry about being taken advantage of with him. Thank you Dusty!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair