Jay Wolfe Acura (Jay Wolfe Automotive Group)

Norm Dean was an amazing ambassador for the dealership. This was about the easiest and smoothest possible transaction I could have ever hoped for. Completely transparent from the moment I initiated the conversation, never any pressuring, just let me dictate the conversation and experience. I will absolutely be purchasing additional vehicles here.

Jack Wagner as my service rep is excellent to work with. I have worked with Jack several times. My scheduled maintenance was delivered as promised. Overall a great experience.

Work was completed in a very timely manner and service representative was friendly and helpful. In fact work was completed in less time than projected!

All team members from when I called to reserve a service time to leaving the dealership were courteous, clear in explanation and efficient with each of their tasks.

Jon was great to work with! He was respectful of my time, very efficient & straight forward. I plan on purchasing my future vehicles from him!

I made an appointment online for 1:30pm on 8/2. I dropped the vehicle off at 1:20pm and was told that the work would be completed by 6:00pm that day. Shortly after 5:00pm, I received a call from the service advisor and was told that they weren’t going to get to my car today. I was offered a loaner but declined. I had to make a second trip back the next day to get the work completed. Disappointed. All of my previous experiences have been terrific. Just dropped the ball this time.

The overall experience and service were great. I took my vehicle in for oil change and services to see what the b codes meant on dash board - the overall service was great just didn't like the constant upselling of Services.

Quick check in, all work is explained in advance. service advisor, Dillon Rath, is great. The lounge is very comfortable and the concierge in the lounge is very helpful and the food he prepares is a nice added touch.

Made to feel very special! They remember me and develop a relationship with me. This makes me want to come back as I feel taken care of and trust them.

Our sales person listened to our needs and guided us to the perfect vehicle for us. The purchase was quick and efficient. The best experience purchasing a vehicle ever!!