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Jay Wolfe Acura (Jay Wolfe Automotive Group)

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)
Visit Jay Wolfe Acura (Jay Wolfe Automotive Group)
Sales hours: 7:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 7:00am–8:00pm 7:00am–6:00pm
Tuesday 7:00am–8:00pm 7:00am–6:00pm
Wednesday 7:00am–8:00pm 7:00am–6:00pm
Thursday 7:00am–8:00pm 7:00am–6:00pm
Friday 7:00am–6:00pm 7:00am–6:00pm
Saturday 7:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 10 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2015 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (816) 278-1582 (816) 278-1582
Used (816) 278-1537 (816) 278-1537
Service (816) 256-5614 (816) 256-5614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2,402 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jay Wolfe Acura (Jay Wolfe Automotive Group) from DealerRater.

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Tire replacement under road hazzard warranty.

I drove into dealership on a spare tire, showed Mr. Hancock the destroyed tire and it was replaced, balanced and mounted on the vehicle in short order with no hassle or cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service Ctr

Jordan Mehalic, my service rep., did a GREAT job! He answered all my questions, gave me some knowledgeable recommendations, my RDX was ready on time, and it was sparklingly clean inside & out. Thank you Jordan !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

2014 rdx

Always a good experience at Jay Wolfe Acura. People are friendly. I would recommend this dealership to anyone looking for a car or needing service. Technician seem to know what they are talking about .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great

Great experience and really like the tour and car tutorial with the purchase of a used certified vehicle. Will recommend to anyone who is looking for a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jay Wolfe Acura - Service

Service representative, Jordon, went above and beyond to ensure my MDX was serviced promptly and thoroughly. He is highly personable and someone I trust and rely on to make recommendations which are value-added and likewise to advise me to refrain from those which are not. I encourage current customers and new to look to Jordon as your dedicated representative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

service

Excellent in explanation of service needed and condition of tires and what tires are available for my car Jack was understanding of my situation and was not pushy which I appreciated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bad - they did not take care of what I asked them to.

First they told me I needed two new tires (tires are less than 2 years old) went back and measured again no new tires. DRL was out told them to fix drove away and they did not even look at the DRL. Had to go back to the shop. they took care of it right away and I wasn't charged.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service was top notch

The service was excellent! My service writer really knew his business, and explained everything very well including the cost. The manager came around and spoke to me as well. They gave me a brand new loner car to drive to work too. The work was all done that day, and my car is terrific. I am very happy with every aspect of the service and would recommend Jay Wolfe Acura to everyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Terrific Service

Had a terrific experience with a routine service visit. Jordan took time explain all options and provided terrif service to ensure we took care of all our car's needs! Car was done on time and for the exact amount he had quoted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

Great service department. The lounge area is comfortable and accommodating. Service time estimate was very accurate. I appreciated getting to my next appointment on time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.