Reviews
Bob Sight. Ford is the place to purchase!
All of the people were great and did everything to make sure we were getting everything we wanted on our new truck at a very good price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback! Our team works hard to provide every customer with 5-star service and we're glad that you enjoyed your experience with us. If there's anything else we can do for you please don't hesitate to reach out. Take care! Best, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Professional Establishment
I experienced a professional staff. The process was very organized and executed as described. All my maintenance issues were completed as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Devin, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicles. We look forward to seeing you again. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great Service and good facilities
you were ready for both of us as soon as we arrived. We waited in your waiting room and before we knew it, both our vehicles were ready to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Richard. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Excellent Service
Easy to get appointment unlike other dealerships. Service advisors are top notch… all are very knowledgeable and personal. Special acknowledgment to my advisor… David Milker. And work is done quickly and correctly! Highly recommend!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your kind words and fantastic review are greatly appreciated, Peter! I am elated to hear that David and our team have been able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Service
I like the friendly service and working with you even if your buying a used vehicle. I was surprised with the options I had with buying a used truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Regards, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great service. Personal touch
Great customer service. They anticipate your needs before you need them. You are treated like they know you personally or like family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jacqueline, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Happy with overall process, except the fact that I voiced
Happy with overall process, except the fact that I voiced my concern about the the extensive wear on the tires and was reassured multiple times that they were still in good condition being that there was only 8.9k miles on the car. However, when the car was inspected only 2 months later, of course I was informed that I will need new tires very soon as I suspected. For the simple fact that I traded in a car with brand new tires makes me even more upset because they are very expensive and now I have to turn around and buy more when that was second biggest concern with purchasing the car other than the open recall that was unable to be repaired at the time. It sucks that I can't do anything about it now, but in the future I will continue to stick with purchasing certified cars from the manufacturer that I know have passed inspection.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great service department.
Brian Thomas was great to work with and servicing my vehicle at Bob Sight was a very pleasant experience. My truck runs better than ever!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kenneth, thank you for taking the time to share your feedback. Each employee is a valued member of the Bob Sight Ford team and we all strive to provide excellent customer service! We look forward to seeing you again in the future. Thanks again! Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great service and great people to work with.
Everyone was very polite and helpful. We had some questions about our vehicle and the body shop answered our questions very quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Arthur, our experience is exactly what we aim for! We are so happy to hear that we could provide you with a memorable experience. We hope to see you again in the future. Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550
Great Experience
service was easy and quick. Everything was as expected with the brake change. Would recommend this dealership again to other people interested in this service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Aaron, we cannot thank you enough for your wonderful review of Bob Sight Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Zach Sight, General Manager, zsight@bobsight.com; 816-524-6550