Reviews
Very Pleasant Staff
I had greatly researched and was set on a 2019 Toyota RAV4 when I came across the Lexus NX300h. I was scared of this purchase because I don’t know anything about Lexus. I had established pretty rigid guidelines for me to follow for getting into a new car. Dashiel and Jackson worked with me to make sure I was happy with the terms and warranty. They were super friendly and very understanding. I have bought about a dozen cars and this was the best experience I’ve ever had. It was very smooth and quick taking three hours from test drive through financing. I would recommend not only Dashiel and Jackson, but the dealership as a whole! Every staff member I encountered was very pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Welcome to the Johnson Lexus of Raleigh family! Please let us know if there is anything else we can do to assist you.
Very Pleasant Staff
I had greatly researched and was set on a 2019 Toyota RAV4 when I came across the Lexus NX300h. I was scared of this purchase because I don’t know anything about Lexus. I had established pretty rigid guidelines for me to follow for getting into a new car. Dashiel and Jackson worked with me to make sure I was happy with the terms and warranty. They were super friendly and very understanding. I have bought about a dozen cars and this was the best experience I’ve ever had. It was very smooth and quick taking three hours from test drive through financing. I would recommend not only Dashiel and Jackson, but the dealership as a whole! Every staff member I encountered was very pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We are honored to have been trusted to handle your preowned purchase! Do not hesitate to reach out if you have any questions.
Above and beyond
Thank you all for working with me on my new Lexus RX350. Sunny, Roger and Roy all went above and beyond to make this experience great. I will definitely recommend Johnson Lexus to friends and more.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You look great next to your brand new Lexus! Thank you for buying with us!
Very helpful
I felt listened to and supported. I did not feel pressured. I learned a lot which helped me make the best decision for me. I continue to be a Lexus fan.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love to have you as a member of our automotive family! We aim to continue providing you with the same great service that you have grown to love.
Travis Howard at Johnson Lexus is the BEST!!
Our experience with Travis Howard was awesome. He NEVER pushed us toward something we really weren't thrilled about, but kept looking for several weeks until the PERFECT vehicle became available for us!! We appreciate Travis Howard for assisting us in this process, also Eric and Samuel for "training" us on the vehicle and finishing up everything to get us out the door satisfied!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you trusting us to deliver both the best vehicle and the best service for you and your family! Enjoy your Lexus, Christy!
Zack is AWESOME! Johnson Lexus !
Zack is an excellent salesperson...he has the 3 "P" s ...Professionalism/Proficiency/Product Knowledge. I had the best Lexus experience to tell my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your amazing experience! We look forward to continuing to serve both you and your friends! :)
Excellent Experience -Management, Sales, Finance, & Service
Nothing can compare to the excellent experience we received from Johnson Lexus Raleigh. This is due to the amazing staff of Richard Amadin, New Car Sales Manager who I originally met in 2017 when he was Sales Associate who assisted me with the purchase of an ES 350. Richard along with Ebenezer Udofia, Sales Associate, Samuel No and Azza Al-Ejjo, Finance Manager made it possible for me to get a new RX recently. They are like a "Dream Team" going over and beyond to make the car buying process easy. They are all very professional, friendly, knowledgeable, patient, and authentic individuals who main goal was to make us happy. You could not ask for a better group of people to work with. This is the reason we keep coming back to Johnson Lexus Raleigh for over a decade. 6th vehicle!! Highly Recommend the Dream Team-my Lexus Family. Also, another important individual who is a part of my "Lexus Family" is Marky Guerrero, Service Consultant. Marky has been my service advisor for many years. He has the same great qualities mention above and always been the same great person every time I walk in the service department. I always request to keep him with every new vehicle because I know I am in good hands. Why would anyone purchase a vehicle from any other dealership when you received this type of service? Highly recommend Johnson Lexus Raleigh to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love serving you and we hope to have you as a lifelong member of our automotive family! Thank you for taking the time out to recognize our team members and show your appreciation for the standard, top-tier service that we are able to consistently provide!
Great experience
Ken made our purchase stress free. He was very knowledgeable and took extra time with us to make sure we were satisfied with our vehicle. Ken is an awesome guy, would definitely recommend him to anyone interested in purchasing a vehicle. Thanks so much Ken!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is our pleasure to serve you! One of our main concerns is getting you in the best car for you at the best price.
Car buying made easy.
I told my salesperson, Roy Twisdale what I was looking for and what I was willing to pay and he made it happen. Very accommodating, overall pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchasing a vehicle is complicated enough, we'll never make it more difficult! Thank you for your review, Steve.
First Lexus
After searching quite a bit online for my car requirements I visited Johnson Lexus of Raleigh. I was not looking for the top of the line. In fact, I was looking for a certified used car with good gas mileage and comfort. Sergio greeted me in the parking lot as I was looking at a car. He was very patient, took the time to listen to what I wanted, and asked further questions to confirm. My experience was very good and highly recommend Sergio with Johnson Lexus to other people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are pleased to hear that your very first Lexus purchasing experience went so well! Enjoy your vehicle!