Reviews
Wonderful experience!
Buying a used car for my daughter and Eb was wonderful to work with through the entire process. We would definitely work with him again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for trusting us with your automotive needs!
Wonderful experience from start to finish
Buying a Lexus was not my first choice for buying a car. However, the first rate service at Johnson Lexus of Raleigh opened my mind to the opportunity. And after driving the car and looking over the buying option, I knew that I was sold. Johnson Lexus worked hard to give me the car I wanted at a price I was comfortable paying. I would highly recommend Johnson Lexus of Raleigh to any potential buyer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking a chance on us and allowing us to give you a taste of our standard, top-tier service! Welcome to the Johnson Lexus family!
Tim Lyons, dealer
Tim Lyons is very nice and friendly. He make sure that we get the best service. He expedite in the processing of our papers with the help of the accountant. I don' remember her name. It took us only 30 minutes! When I pick up my car the next day, Tim make sure that I get the best delivery experience. The delivery specialist was so nice to show me all the features that was not relied to us when we first got our Lexus with my husband. Tim keeps on checking on me if I'm ok. Without his help, I will never get my second Lexus RX 350. He contacted me to let me know the deal of exchanging my old 2017 Lexus. It was indeed a great experience dealing with him. I will surely recommend him to my friends . Thank you for the great service!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting our team to handle your trade-in! We are honored to have been able to provide you with an amazing experience. Feel free to give us a call if you have any questions or concerns about your new RX!
Great Experience - Terrific Staff
I highly recommend Johnson Lexus to anyone. The outstanding service began on my first phone call to seek information. Every interaction was aimed at making this transaction the best I have ever experienced. - and I've bought or leased a lot of cars over the years. Ian Thompson in sales and Bethany Scott in Finance were terrific. And Craig Green in Delivery was very helpful. Oh, and the bow on the car was over the top.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It brings us much joy to go above and beyond to ensure that our customers enjoy an unforgettable purchasing experience. We hope that you are enjoying your new vehicle!
Friendly, Professional, Honest and very Courteous staff at J
Phenomenal staff, friendly, courteous, professional and just down to earth people that keeps the customer well-being first, while selling the best of Lexus of Raleigh.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our customers are considered members of our automotive family and will always treat you as such! Thank you for choosing Johnson Lexus!
BEST CAR BUYING EXPERIENCE EVER TO DATE
in all, BEST CAR BUYING EXPERIENCE TO DATE EVER!! If you are in the market for a car...go to Johnson Lexus...you WILL NOT be disappointed!! ** Wow, wow, wow! What an amazing and awesome experience! First, I have owned Volvo’s for the better of twenty years. But recently being disappointed in the level of service, I began researching other cars. Believe me, I did my homework! When Lexus appeared on my radar, I thought it would be way too expensive to own and also maintain. NOPE! I only wish I had looked at Lexus years ago!! That being said, my salesman Eb Udofia was the nicest guy! We spoke briefly on the phone before my arrival and after learning a car I was interested in was already sold, he helped me find a similar one and it actually ended up being a better car all the way around! There was no hard sell, no pressure, just two people driving a car and talking about it. I had a instant connection with the staff and so it was like he was someone I knew. When it comes time to sign the papers with the financial manager I always get nervy. But, Jimmy Coleman is absolutely the friendliest and most personable financial manager and person, I have met. We hit it off instantly! I never had such a good time signing car paperwork. He was thorough and clearly explained everything about my warranty and benefits and gave me a fantastic deal which I appreciate more than I can say. Lastly, when it was all said and done, I was walked to my car which had a giant red ribbon on it and my name on it. Now, I have purchased new cars over the years (not telling my age ) and I have never had this experience! I squealed like a little kid getting a pony! I was so excited over that! Then, a hilariously great guy named Borijan set up my car with me and we had a tutorial and he took all the time I required and he seemed to enjoy that as much as I did. And, if I forget something, I can call Sir Borijan and believe me, I will! 😉 **All in all, BEST CAR BUYING EXPERIENCE TO DATE EVER!! If you are in the market for a car...go to Johnson Lexus...you WILL NOT be disappointed!! **
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wow! We wish you could write all of our reviews, Mary! It was our pleasure to assist you with your Lexus and we look forward to seeing you again.
All in all, BEST CAR BUYING EXPERIENCE TO DATE EVER!!
If you are in the market for a car...go to Johnson Lexus...you WILL NOT be disappointed!! ** Wow, wow, wow! What an amazing and awesome experience! First, I have owned Volvo’s for the better of twenty years. But recently being disappointed in the level of service, I began researching other cars. Believe me, I did my homework! When Lexus appeared on my radar, I thought it would be way too expensive to own and also maintain. NOPE! I only wish I had looked at Lexus years ago!! That being said, my salesman Eb Udofia was the nicest guy! We spoke briefly on the phone before my arrival and after learning a car I was interested in was already sold, he helped me find a similar one and it actually ended up being a better car all the way around! There was no hard sell, no pressure, just two people driving a car and talking about it. I had a instant connection with the staff and so it was like he was someone I knew. When it comes time to sign the papers with the financial manager I always get nervy. But, Jimmy Coleman is absolutely the friendliest and most personable financial manager and person, I have met. We hit it off instantly! I never had such a good time signing car paperwork. He was thorough and clearly explained everything about my warranty and benefits and gave me a fantastic deal which I appreciate more than I can say. Lastly, when it was all said and done, I was walked to my car which had a giant red ribbon on it and my name on it. Now, I have purchased new cars over the years (not telling my age🤪) and I have never had this experience! I squealed like a little kid getting a pony! I was so excited over that! Then, a hilariously great guy named Borijan set up my car with me and we had a tutorial and he took all the time I required and he seemed to enjoy that as much as I did. And, if I forget something, I can call Sir Borijan and believe me, I will! 😉 **All in all, BEST CAR BUYING EXPERIENCE TO DATE EVER!! If you are in the market for a car...go to Johnson Lexus...you WILL NOT be disappointed!! *
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We cannot thank you enough for this wonderfully positive and detailed review! It is our goal that every customer is able to enjoy a similar vehicle purchasing experience. We truly enjoy having you as a new member of our automotive family and look forward to continuing to serve you!
Awesome Experience!
Overall experience was quick and easy! Found the truck I was looking for and within 20 mins of asking for availability I got a call. The salesmen that worked with me were very kind and professional. My experience was awesome because they explained everything about thoroughly and the paper work was super quick to get through. A clean, fun, and professional environment. My husband and I were in and out with a new truck within 2 hours!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow! We are overjoyed to hear that you enjoyed such an awesome pre-owned purchasing experience!
Very Pleasant Staff
I had greatly researched and was set on a 2019 Toyota RAV4 when I came across the Lexus NX300h. I was scared of this purchase because I don’t know anything about Lexus. I had established pretty rigid guidelines for me to follow for getting into a new car. Dashiel and Jackson worked with me to make sure I was happy with the terms and warranty. They were super friendly and very understanding. I have bought about a dozen cars and this was the best experience I’ve ever had. It was very smooth and quick taking three hours from test drive through financing. I would recommend not only Dashiel and Jackson, but the dealership as a whole! Every staff member I encountered was very pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Welcome to the Johnson Lexus of Raleigh family! Please let us know if there is anything else we can do to assist you.
Great buying experience
I had a great buying experience with Dashiel. He was knowledgeable, pleasant and helpful. The dealership had a large selection of CPO vehicles to consider at competitive prices. I would heartily recommend Dashiel and Johnson Lexus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your great experience with Dashiel and Johnson Lexus of Raleigh! We appreciate your recommendation.