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Mark Jacobson Toyota

(2,759 reviews)
Visit Mark Jacobson Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday Closed 8:00am–4:00pm
2016 state dealer award
View 10 awards
2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award
2024 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (919) 666-2610 (919) 666-2610
Used (919) 794-7762 (919) 794-7762
Service (919) 666-2639 (919) 666-2639

Reviews

(2,759 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mark Jacobson Toyota from DealerRater.

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Was just looking and ended up buying one that day!

Was just looking and ended up buying one that day!! Excellent service would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Carlos was amazing at helping me find and purchase my

Carlos was amazing at helping me find and purchase my very first car! He was knowledgeable and listened to what I was said I was looking for, which made the experience even better! It was a very stress free time, they did not pressure me into buying something today, they really focused on me being happy with what I want! The financial department was just as much a great experience because they took the time to talk everything out with me and help me find the overall best deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful experience - super helpful staff and really

Wonderful experience - super helpful staff and really quick approval and setup process for a new lease!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ash was the super salesman who was able to find the exact

Ash was the super salesman who was able to find the exact truck I wanted. I highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I came Toyota for the 2nd time in 5 years, my Sales Rep

I came Toyota for the 2nd time in 5 years, my Sales Rep Mr. William Bradford was worldclass . I would recommend him if you are looking for a New or used Toyota please ask for William . His service was a 10 out of 10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I would like to thank Toyota for their excellent

I would like to thank Toyota for their excellent service, especially Mr. Arsanious Ghattas. He is a remarkable and efficient person who recommended the new Toyota Corolla to me. The process of purchasing the car was very smooth. Mr. Ghattas is a highly respectable individual who is bilingual, which made it easy for me to buy the car. I support the Corolla company because they have chosen such an outstanding employee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The building was comfortable and clean.

The building was comfortable and clean. The Dealership staff were exceptionally nice and accommodating, and I left feeling satisfied from my purchase and experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The salesman Alex Hernandez was a HIT !

The salesman Alex Hernandez was a HIT ! Great guy to work with and great communication when it came to dealing the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a great experience working with Adnane Youness!

I had a great experience working with Adnane Youness! He was very patient and helped me to test drive lots of cars. When I finally made a decision, he made sure that I got my DREAM car - every detail is perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Salesman Michael Adams was very good at his job

The Salesman Michael Adams was very good at his job answering all my questions ,which was a lot. He helped me figure out my choices between Corolla and Camery. I chosen the Corolla Hybrid. Overall he did a fantastic job with this sale and would recommend him to all my friends that are looking into purchasing a car in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.