Reviews
I commend Chris's exceptional assistance throughout the
I commend Chris's exceptional assistance throughout the process of closing the deal at Folsom Lake Ford . Chris took the time to address all our questions. I'm grateful for his help and would highly recommend him to anyone looking for a great car-buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made sure we got the vehicles we wanted.
Made sure we got the vehicles we wanted. Would Recommend and will buy again. yes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience!
Great Experience! Family owned and operated / No hard sell...Very Professional! Got exactly what we were looking for and for a bit less than the other dealerships. Sales team lead by Mike Wrigley are world Class...Thanks Mike and team! Even the Owner Jon Peterson came out and introduced himself, very impressed! This is the eighth car we have purchased from Folsom Lake Ford, and will continue to come back!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Delivered on promises, including part availability,
Delivered on promises, including part availability, wait time on site to install the part and cost …and the car been fixed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Leo, I appreciate you!
Leo, I appreciate you!!! Thank you so much for all of your help; you were amazing from our initial call all the way until I purchased my car. You were patient, kind, and understanding. It was the best experience that I’ve ever had when purchasing a car!!! Thank you Gabe and Kentucky also for all of your help!!! Lastly, I want to thank the lovely receptionist that I talked and laughed with, she was sooo sweet! Hahaha… God Bless You All.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! I truly appreciate your kind words and I am thrilled to hear about your positive experience with Leo and the entire team at Folsom Lake Ford. It's great to know that you found patience and understanding during your car purchasing journey. I'll be sure to pass along your gratitude to Gabe, Kentucky, and our lovely receptionist as well. Thank you again, and I look forward to seeing you next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Amazing service provided by Tommy and my truck came out
Amazing service provided by Tommy and my truck came out driving straight and comfortable again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm thrilled to hear that Tommy provided you with amazing service and that your truck is driving straight and comfortable again. At Folsom Lake Ford, I strive to ensure our customers are satisfied with their vehicles. I look forward to seeing you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
The entire process went smoothly.
The entire process went smoothly. Grant was easy to work with as well as the finance department
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm thrilled to hear that your experience with Folsom Lake Ford was smooth and that Grant, along with our finance department, made the process easy for you. I appreciate your feedback and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
Wonderful experience.
Wonderful experience. Gary Katz couldn’t have made it easier. I explained what I needed and he did it exactly. No pressure sales or changes in terms. Such a great guy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I'm thrilled to hear that you had a fantastic experience at Folsom Lake Ford and that Gary provided exactly what you needed without any pressure. I appreciate your kind words and look forward to welcoming you back for your next visit! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
I believe I was treated fairly, the salesman has been a
I believe I was treated fairly, the salesman has been a joy to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I appreciate your kind words and I am thrilled to hear that you felt treated fairly and enjoyed working with our salesman. At Folsom Lake Ford, I strive to provide great customer experiences. I look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com
They are always friendly and professional.
They are always friendly and professional. I have a dealership closer to me but I drive an extra 20min to get better service. It's so worth the trip!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to travel to see our team! We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come and look forward to seeing you when it's time for your next service. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com