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Folsom Lake Ford

(3,524 reviews)
Visit Folsom Lake Ford
Sales hours: 8:30am to 8:30pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–8:30pm 7:00am–5:30pm
Tuesday 8:30am–8:30pm 7:00am–5:30pm
Wednesday 8:30am–8:30pm 7:00am–5:30pm
Thursday 8:30am–8:30pm 7:00am–5:30pm
Friday 8:30am–8:30pm 7:00am–5:30pm
Saturday 8:30am–8:30pm 8:00am–4:00pm
Sunday 9:00am–8:30pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 244-3096 (888) 244-3096
Used (866) 655-6526 (866) 655-6526
Service (916) 605-2569 (916) 605-2569

Reviews

(3,524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Folsom Lake Ford from DealerRater.

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Great customer service from Travis.

Great customer service from Travis. Process went very smooth. Overall experience was great. Would recommend Travis in the future!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear about your great experience with Travis at Folsom Lake Ford. We appreciate your recommendation and can't wait to assist you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Great customer service.

Great customer service. Best experience I have had buying a vehicle. Would recommend them to everyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! I'm thrilled to hear you had such a positive experience at Folsom Lake Ford. Your recommendation means a lot to us, and we appreciate you taking the time to share it. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Amazing experience.

Amazing experience. James Willis was outstanding! He really made me appreciate the dealership. Thank you James!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your amazing experience, Dennis! I'm thrilled to hear that James provided outstanding service and made a positive impression on you. At Folsom Lake Ford, we strive to create great experiences for our customers. We hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

I've Ben with them for 12 years.

I've Ben with them for 12 years. Great service great people to work with.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm thrilled to hear that you've been with Folsom Lake Ford for 12 years and appreciate the great service and people you’ve encountered. Your loyalty means a lot to us! We look forward to continuing to serve you for many more years to come. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

They got me in and out right away and I was very happy

They got me in and out right away and I was very happy with the service provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm thrilled to hear that you were happy with the quick service provided at Folsom Lake Ford. We appreciate your feedback and look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Luis was professional and friendly.

Luis was professional and friendly. My reason for service was done and I got good information on things I should keep an eye on for near future repair. Great job Luis.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I'm thrilled to hear that you had a positive experience with our team at Folsom Lake Ford. It's great to know that you received helpful information during your service. We appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Kwaku is always so helpful, honest, and efficient.

Kwaku is always so helpful, honest, and efficient. Thank you for all your help, K!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! I'm thrilled to hear that Kwaku provided you with helpful, honest, and efficient service at Folsom Lake Ford. We appreciate your support and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Extremely knowledgeable about the vehicle.

Extremely knowledgeable about the vehicle. Financing was quick and easy and VERY low pressure. Explained the pros of a certified pre owned and the included warranty. Willing to stay a little later than normal to complete the sale.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! I greatly appreciate your kind words about our knowledgeable team and the seamless financing process at Folsom Lake Ford. I'm glad the benefits of the certified pre-owned vehicle and warranty were thoroughly explained to you. It’s always our pleasure to ensure a positive experience, even if it means staying a bit later. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Evan at Folsom Lake Ford was super helpful in getting me

Evan at Folsom Lake Ford was super helpful in getting me my next dream car. Thank you FLF staff

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We're thrilled to hear that Evan was able to help you secure your dream car. At Folsom Lake Ford, we strive to provide excellent service, and it's great to know our team made a positive impact. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

I have always had amazing service and interactions with

I have always had amazing service and interactions with Folsom Lake Ford. They always go above and beyond to ensure I am satisfied. Tommy Nares was amazing to work with!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you've consistently had amazing service with Folsom Lake Ford. We truly appreciate your kind words about Tommy Nares and the effort our team puts in to ensure your satisfaction. We look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com