Reviews
Herb Chambers Cadillac Service Experience
Extremely satisfied with the work performed and the customer service provided by the Herb Chamber's team. Special kudos to AJ Pulvey for always going above and beyond when servicing my vehicles. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Glad you are satisfied with the work performed. Thank you for providing us with your feedback. Best, Neil Ferreira, General Manager.
Herb Chambers service
AJ Pulvie is a thoughtful & customer sensitive service rep. A professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
tire service
Tire service complete without any delays or problems.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2018 XT5
Great service. Always efficient and takes great care of the customer. This is my 3rd Cadillac from Herb Chambers and have always been satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer
Purchased the car a few months ago. Had to bring in car for sunroof leakage which they had holes drilled in trunk hoping I didn’t see it( I did ). Brought it back to have them fix correctly now another issue which they won’t accept fault to . Horrible place for service . Do not bring your car there go to another Cadillac dealer!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
XT4 experience at Herb Chamber's
Always a pleasure to buy from this dealership. I have never had a bad experience here and the staff goes out of the way to provide top notch service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Every. Single. Time.
Every single time I have used the service department at Herb Chambers, Mike and A.J. go above and beyond to ensure my wait is not long and the servive is excellent!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy to know that Mike and A.J. have provided you with the 5-star service that you deserve. Best, Neil Ferreira, General Manager.
AJ Pulvie is the best service reresentative in the busines
They service both of my cars and until I started doing business with Herb Chambers Cadillac I never would use a dealer for anything other than warranty work. Now I even buy all my tires from them. A J has been there for many years and is the reason I continue to have my cars serviced there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and your business. Glad you are happy with the work performed. -Neil Ferreira, General Manager.
Quick and comprehensive
Great service as usual. Kudos to AJ Pulvie. He is best writer on the staff in my opinion. Support staff was very competent, also. Great to do business with this group.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership gave me a loaner car until car was fixed.
They noticed navigation system was not working properly while taking car for test drive, so they kept car and repaired system the next day since I already had loaner car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair