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Herb Chambers Cadillac and Herb Chambers Maserati of Warwick

(784 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 833-5357 (888) 833-5357
Used (888) 833-7931 (888) 833-7931
Service (888) 832-4117 (888) 832-4117

Reviews

(784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Cadillac and Herb Chambers Maserati of Warwick from DealerRater.

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Herb Chambers Cadillac Service Experience

Extremely satisfied with the work performed and the customer service provided by the Herb Chamber's team. Special kudos to AJ Pulvey for always going above and beyond when servicing my vehicles. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Glad you are satisfied with the work performed. Thank you for providing us with your feedback. Best, Neil Ferreira, General Manager.

Herb Chambers service

AJ Pulvie is a thoughtful & customer sensitive service rep. A professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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tire service

Tire service complete without any delays or problems.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2018 XT5

Great service. Always efficient and takes great care of the customer. This is my 3rd Cadillac from Herb Chambers and have always been satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer

Purchased the car a few months ago. Had to bring in car for sunroof leakage which they had holes drilled in trunk hoping I didn’t see it( I did ). Brought it back to have them fix correctly now another issue which they won’t accept fault to . Horrible place for service . Do not bring your car there go to another Cadillac dealer!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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XT4 experience at Herb Chamber's

Always a pleasure to buy from this dealership. I have never had a bad experience here and the staff goes out of the way to provide top notch service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Every. Single. Time.

Every single time I have used the service department at Herb Chambers, Mike and A.J. go above and beyond to ensure my wait is not long and the servive is excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Happy to know that Mike and A.J. have provided you with the 5-star service that you deserve. Best, Neil Ferreira, General Manager.

AJ Pulvie is the best service reresentative in the busines

They service both of my cars and until I started doing business with Herb Chambers Cadillac I never would use a dealer for anything other than warranty work. Now I even buy all my tires from them. A J has been there for many years and is the reason I continue to have my cars serviced there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your review and your business. Glad you are happy with the work performed. -Neil Ferreira, General Manager.

Quick and comprehensive

Great service as usual. Kudos to AJ Pulvie. He is best writer on the staff in my opinion. Support staff was very competent, also. Great to do business with this group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealership gave me a loaner car until car was fixed.

They noticed navigation system was not working properly while taking car for test drive, so they kept car and repaired system the next day since I already had loaner car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.