Reviews
Herb chambers Cadillac is no.!
They are the best ,this is car number seven,best dealer around.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great service ,speedy always on time and love my car washed
my car was flat bedded in to H .C .. TIRE. And still repaired in a short time ,and washed too. ... A.J ' called when done..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pre-owned vehicle purchase
Very professional staff. Great experience. Tom Viola was an exceptional salesperson who went out of his way to make sure I would be satisfied with one of their vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing Service!
I want to thank Mike (Service) and the team for always taking care of me. They’re super professional and very prompt. Keep up the good work! Thanks Steve
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Review
The customer service people are absolutely great. Very helpful and informative. My Customer rep was AJ and he was awesome ! The waiting room is very comfortable too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
More Than Just A Car Dealership
As Usual Professional, Curtious and Timely, thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Tim Oliveira was an exceptional salesman
My overall experience with this dealership was outstanding . I dealt primarily with Tim Oliveira and his manager Kenny turchetta. It was somewhat of a complex transaction as I had a title issue with my trade. They worked tirelessly to get this transaction completed and were friendly courteous and consummate professionals. I also worked closely with Jackie Sasso at the end of the transaction as I desired my business to be the Lessee. Jackie was amazing as well and also worked tirelessly to complete the transaction . All in all I highly recommend this dealership .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Total incompetence...swindlers!
Absolute SWINDLERS!!!! ***Steer clear!!!! We went to look at a car here, when they 1st opened the car, it smelled like mildew. This caused me to check the carpet, which was damp on driver's side. The passenger's side was FLOODED! They tried to tell us that someone left a window open and it was a quick fix. (they lowered the price by $500 to appease me) The Gen MNGR, Neil, was condescending and implied that I was over reacting to the flooded vehicle. Assured us that the car would be prof cleaned (carpets lifted & everything would be dried out) and the prob would be fixed. We went back a wk later to pick it up...it still had water! Come to find out...the window wasn't left open...the sunroof was leaking!! (they had wet vac'd the car...that's it! The water came back up thru the carpet) They offered to have carpet replaced...I didn't trust them at this point, because they had already assured us that they had things under control. We found the same car at Herb Chambers Of Danvers...we asked Anthony (our 'trusty salesman') , of Herb Chambers of Warwick if he could get us that car instead. Anthony told us that the car already had a deposit on it....NOT!! We went to Herb Chambers Of DANVERS and bought the car....hassle free! Herb Chambers Cadillac of Warwick is riddled with swindlers. I left that place feeling nauseous and would suggest others to steer clear!!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for providing your feedback. I apologize that you were unhappy with your experience with us. However, we did our best to take care of the situation and ensure your happiness. I'm sorry we failed to do so. I hope you enjoy your new vehicle, happy miles. -Neil Ferreira, General Manager.
routine maintenance
I experienced friendly and efficient service--as always. I have been a customer for over 25 years and hope to be for many more. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome experience!
Roberto was great to work with! He was very friendly, knowledgeable and got us a great deal on a Jeep Cherokee! Jackie was also super nice and easy to work with! Thanks for the great service and for helping us get into our new car!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car