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Herb Chambers Cadillac and Herb Chambers Maserati of Warwick

(784 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 833-5357 (888) 833-5357
Used (888) 833-7931 (888) 833-7931
Service (888) 832-4117 (888) 832-4117

Reviews

(784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Cadillac and Herb Chambers Maserati of Warwick from DealerRater.

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Thorough job!

They were very thorough...but extremely expensive. We went there initially for an oil change and ended up paying over $400.00. They did maintenance on air conditioning that we had no trouble with.....they are very expensive, but we do,own an expensive car. Nevertheless, we were treated royally. The result ended in our being satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. Glad you were treated with 5-star service, like you deserve. Best, Neil Ferreira, General Manager.

shopping for a car

I was shopping for a car and found myself at Herb Chambers of Warwick R. I. Noel and Dave helped me with the paperwork and financing aspect of it and I ended up driving my car home the same day I went to see it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your review. Happy to know that you had a good experience with Noel and Dave. Best, Neil Ferreira, General Manager.

Service department

Darren in service department was wonderful to work with.Darren went above an beyond his job duties to make sure I was happy.Thank you Darren for all your help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Glad Darren went the extra miles for you! We are always striving for excellent customer service. Best, Neil Ferreira, General Manager.

2018 Cadillac XT5

Even at 72 years of age a new car purchase can be one of impulse without the benefit of proper and thorough research and forethought, it happened to my wife and I while wintering in Florida, we were helping a friend with the purchase of a Jaguar and while he was finalizing his new purchase we simply tried out a Land Rover Discovery and before we realized what we were doing we traded in our beloved 2015 Cadillac SRX. The Rover was fine while driving on the non potholed roads of Florida, however when we returned home to New England driving on poor quality of roadway just about shook the Range Rover to pieces in a mere six weeks !! The pros at our Herb Chambers, Warwick R.I. gave us a great trade in for the Land Rover and we are now driving a 2018 Cadillac XT 5 and are loving life once again, our haphazard purchase is now a lesson in avoidable frustration.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Glad we were able to get you into a car that can better handle the pot holes we have around here! Thank you for taking the time to review us and we wish you many happy miles! Best, Neil Ferreira, General Manager.

The best team in the business

I never thought Id rave about an experience buying a car. I was wrong. This was by far the easiest and most professional team of people in the business. Thank you for your help and the few laughs we had along the way. Bravo, excellent work Noel, you were the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review. Glad you had a great experience with Noel and the rest of our team. Happy miles- Neil Ferreira, General Manager.

Herb chambers Cadillac

On time no pressure friendly staff over all pleasant experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review. Happy to know that you had a pleasant experience with us. Best, Neil Ferreira, General Manager.

Very great people

I thought that the sales man was awesome he help me through everything and so to the finance manager had no plans with the dealership whatsoever thank you Herb Chambers for putting me in a Cadillac

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Happy to know that you received the 5-star service that you deserve! Wishing you many happy miles in your Cadillac! Best, Neil Ferreira, General Manager.

Service

AJ is excellent. He explains everything thoroughly and effectively.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Glad you had a positive experience with AJ. Thank you for your review. Best, Neil Ferreira, General Manager.

Outstanding

Noel went above an beyond his job duties. Excellent service,very helpful. If it wasn't for Noel I most likely would of shopped around at other deals.sales person Noel an Dave in finance made my experience at herb chambers warwick unforgettable. I'm very thankful to Noel an Dave for all there help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your review! Happy to know that Noel and Dave provided you with such a great experience. We appreciate your business and wish you many happy miles! Best, Neil Ferreira, General Manager.

Outstanding

I've purchased many cars from other local dealership.Ive never had the experience I had at herb chambers I had an amazing/Outstanding salesman Noel that went above an beyond his job duties.Steve in finance was incredible, extremely helpful .manger Kenny was amazing .I will recommend my family an friends to Herb Chambers Warwick RI ..Thank you Noel,Steve ,Kenny

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! Happy to know that our team provided you with such great service! I'll be sure to pass along your compliments to everyone! We appreciate your business and wish you many happy miles! Best, Neil Ferreira, General Manager.