Herb Chambers Cadillac and Herb Chambers Maserati of Warwick

Absolute SWINDLERS!!!! ***Steer clear!!!! We went to look at a car here, when they 1st opened the car, it smelled like mildew. This caused me to check the carpet, which was damp on driver's side. The passenger's side was FLOODED! They tried to tell us that someone left a window open and it was a quick fix. (they lowered the price by $500 to appease me) The Gen MNGR, Neil, was condescending and implied that I was over reacting to the flooded vehicle. Assured us that the car would be prof cleaned (carpets lifted & everything would be dried out) and the prob would be fixed. We went back a wk later to pick it up...it still had water! Come to find out...the window wasn't left open...the sunroof was leaking!! (they had wet vac'd the car...that's it! The water came back up thru the carpet) They offered to have carpet replaced...I didn't trust them at this point, because they had already assured us that they had things under control. We found the same car at Herb Chambers Of Danvers...we asked Anthony (our 'trusty salesman') , of Herb Chambers of Warwick if he could get us that car instead. Anthony told us that the car already had a deposit on it....NOT!! We went to Herb Chambers Of DANVERS and bought the car....hassle free! Herb Chambers Cadillac of Warwick is riddled with swindlers. I left that place feeling nauseous and would suggest others to steer clear!!

I experienced friendly and efficient service--as always. I have been a customer for over 25 years and hope to be for many more. Thanks!

Roberto was great to work with! He was very friendly, knowledgeable and got us a great deal on a Jeep Cherokee! Jackie was also super nice and easy to work with! Thanks for the great service and for helping us get into our new car!!

AJ is the only person at the whole dealership in Warwick that exceeds the service experience known at your dealerships--which is why I bought a car in Lynnfield and live in Southeastern Mass.

AJ was excellent and very transparent because of his excellent service I decided to purchase my car from your dealership. The purchase is only a small part of the ownership experience and I was confident that I would have an enjoyable one with at the helmed

This is my 2nd caddy srx I got from herb Chambers Cadillac in Warwick and both experiences went very well everyone went above and beyond to help get me the right vehicle. I was undecided especially the latest one I got because I wasn’t sure if I wanted to start all over with my payment so I went and test drove the srx and of coarse I loved it but wasn’t sure if I wanted to start payment so I decided to leave that day and unlike other dealerships they didn’t chase me out the door and kidnap my keys lol. My point is they treated me great every step of the way. And now I will enjoy my beautiful Cadillac 🤗

They were very helpful ! They picked up my car at work so I could get a oil change , I couldn’t get there so I was so grateful that they could pick it up ! O

I always have a good experience at the Service Dept. - they are attentive and professional, especially AJ Pulvie. AJ always informs the customer of the status of vehicle and how best to service the car.

Service took the time to understand and identity the seat issue and compare it to a similar vehicle then repair it without having to return for the repair

When I had my car serviced the service team was prompt --I didn't have to wait. The lounge was nice, clean and comfortable..Mike the service manager was friendly and accomadating. They even washed and vacuumed my car!