Skip to main content

Herb Chambers Cadillac and Herb Chambers Maserati of Warwick

(784 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2024 state dealer award
View 17 awards
2024 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 833-5357 (888) 833-5357
Used (888) 833-7931 (888) 833-7931
Service (888) 832-4117 (888) 832-4117

Reviews

(784 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Cadillac and Herb Chambers Maserati of Warwick from DealerRater.

Want to share your experience with this dealership?

Write a review

I would only refer the servicing center because of AJ---

AJ is the only person at the whole dealership in Warwick that exceeds the service experience known at your dealerships--which is why I bought a car in Lynnfield and live in Southeastern Mass.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

exclent

AJ was excellent and very transparent because of his excellent service I decided to purchase my car from your dealership. The purchase is only a small part of the ownership experience and I was confident that I would have an enjoyable one with at the helmed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

All the staff

This is my 2nd caddy srx I got from herb Chambers Cadillac in Warwick and both experiences went very well everyone went above and beyond to help get me the right vehicle. I was undecided especially the latest one I got because I wasn’t sure if I wanted to start all over with my payment so I went and test drove the srx and of coarse I loved it but wasn’t sure if I wanted to start payment so I decided to leave that day and unlike other dealerships they didn’t chase me out the door and kidnap my keys lol. My point is they treated me great every step of the way. And now I will enjoy my beautiful Cadillac 🤗

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful!

They were very helpful ! They picked up my car at work so I could get a oil change , I couldn’t get there so I was so grateful that they could pick it up ! O

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Wonderful Efficient Service Dept.

I always have a good experience at the Service Dept. - they are attentive and professional, especially AJ Pulvie. AJ always informs the customer of the status of vehicle and how best to service the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Issue with driver seat that was repaired that same day

Service took the time to understand and identity the seat issue and compare it to a similar vehicle then repair it without having to return for the repair

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience

When I had my car serviced the service team was prompt --I didn't have to wait. The lounge was nice, clean and comfortable..Mike the service manager was friendly and accomadating. They even washed and vacuumed my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us. Glad you had a positive experience with us. -Neil Ferreira, General Manager.

MRS Susan Pucillo

In and out oil change tire rotation very nice service Comfortable waiting area with coffee and pastries

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for taking the time to review us! -Neil Ferreira, General Manager.

Willing to take the time to please the customer

This purchase was our 10th cadillac we have owned and working with Mario and Jackie made the experience easy and efficient, even though t was a tough customer to please

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. Glad your 10th purchase went well and you enjoyed working with Mario and Jackie. -Neil Ferreira, General Manager.

Service

The service person told me everything going on and when the service would be completed. Was impressed on how timely the service was done compared to my years of having my Toyota serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glad you had a good service experience with us! Thanks for providing your feedback- Best, Neil Ferreira, General Manager.