Herb Chambers Cadillac and Herb Chambers Maserati of Warwick

My outstanding experience was with Harold Cayouette. I decided to lease again and Harold really went above and beyond for me, he really made me feel like I was the most important customer that he has. First of all, when I came in, he was so happy to see me, he gave me a hug, and it was just like seeing a good friend. He took his time with me he really wanted to make sure that I understood every part of the process, even though I had leased before. But, the best part of all was that he made it so easy that all I had to do was pretty much sign my name on the line. Harold could see I was nervous and excited and I couldn't focus when I got there so he was so calm with me so I was able to calm down. Yes he is a great salesman, but more important to me, he is a just an outstanding individual. Absolutely a professional, he made sure that I understood the vehicle inside and out, actually every inch of it. Mr. Cayouette is my salesman for life, I am never leaving him because I truly enjoyed my leasing experience and usually buying, leasing, trading in is usually a pretty nerve racking experience and now that Harold is my lifetime salesman it will never be again. I have recommended him to my sister because she is looking to buy a car. I will always recommend him to all my friends and family. I really hope Herb Chambers is aware of what a great asset he has in Harold Cayouette, because not only can he sell the vehicles, but he can always keep them coming back to Herb Chambers Cadillac. Thanks Harold for a wonderful leasing experience!!! I would like to note that I spent a short amount of time with Jackie Sasso in finance and I would like you to know that she was just an absolute joy. Very professional and very friendly and very sweet.

This is my first Cadillac and the comfort and driving experience is wonderful, service exceptional and will continue to return for service and my next purchase.

My visit as always was quick and pleasant. The service department always goes out of their way to make everything go smoothly when my car comes in for repairs.

Michael was professional and and a pleasure to deal with. I came in for a service and a full detail. I hope he continues to handle my account.

After always buying or leasing German cars, I have purchased 3 Cadillac CTS cars over the last several years. Why? Great product, friendly staff, great service.

It could have been a nightmare, but thru no fault of the dealership or the car...the fault was with XM/Sirius and their horrific customer service or lack thereof. Fred Phillips, a service consultant, went above and beyond in providing patient, exceptional customer service...he was really quite extraordinary and I hope you will commend and reward him in some way!

Service was timely and the loaner car was new. AJ gave me the cost before reparing my vehicle for my aproval. I am pleased with the work completed.

Aj, in service, is the reason I use this dealership for service. He is honest, timely, personable, and professional. It is also very accessible, i live and work in the area and service is open on weekends which is convenient for me.

The salesman was not pushy or aggressive, he seemed to be really concerned that I was completely satisfied with my purchase. I would definitively recommend him to a friend.

I wanted to lease another Cadillac ATS and my sister and brother in law had just leased a new CTS and purchased a new ATS from Harold. My sister suggested that I contact Harold directly, I did so, and 2 days later I had the vehicle that I wanted. Thanks Harold, you did a great job and I appreciate everything you did in finalizing my new lease..