Reviews
Herb Chambers Cadillac of Warwick
Excellent overall experience. The XT5 is an exceptional car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Happy to know that you had an excellent experience with us, Paul! Best, Neil Ferreira, General Manager.
Herb Chambers service
AJ Pulvie is the best! He takes care of all details - is Customer focused.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, Vincent! Best, Neil Ferreira, General Manager.
Very pleased with my 2017 Cadillac ATS
I bought a beautiful Cadillac ATS for my wife. I got an excellent price and had an excellent experience with the entire staff. It was worth the drive from central Massachusetts! Happy Wife, Happy Life!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ed, thank you for your 5-star review! We strive for excellent customer service and I am pleased to know that our team was able to provide you with that. Happy miles! - Neil Ferreira, General Manager.
Just wonderful
Everyone was excellent Mario Sanchez was very friendly and professional. This is my seventh caddy that last five from Herb Chambers so will eight nine and ten .Thanks for everything
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Stephen! We are incredibly fortunate to have Mario and AJ on our team and I'm so happy to know you've enjoyed working with them. I will be sure to pass along your kind words. Thank you for your continued business and please let us know if there is ever anything we can do for you. Best, Neil Ferreira, General Manager
2014 SRX
Every step of purchasing the SRX was great. No pressure at all. Roberto was amazing with his knowledge of this car. Finance was the same and service is always so friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Marisa! We love to hear from our guests that our team is ensuring that the process is enjoyable from start to finish. Roberto is certainly a testament to that! Thank you for your continued business and we look forward to assisting you in the future. Best, Neil Ferreira, General Manager
Total disclosure and great vehicles to choose from.
I was pleased that follow up was immediate from Mike Scarduzio. Every thing said to me was exactly how the whole process evolved and I would say this dealer is at the top of my short list to recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Rich, for taking the time to review us. It is great to know that you found our team to be so accommodating. I will be sure to let Jackie, Mike and Ken know that you spoke highly of them. Thank you again for these kind comments and we look forward to your next visit! Best, Neil Ferreira, General Manager
Well cared for at Herb Chambers
We asked for and XT5 loaner, and it was provided! Our car was ready when promised and the cost did not escalate. Good experience overall, and we have some to expect that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Mario, Mike, AJ and the rest of the team. Until we have the opportunity to work with you again, take care! Best, Neil Ferreira, General Manager
Best Sales Experience
I have purchased many new and used cars from Herb Chambers but this was the first time at their Cadillac dealership. Herb Chambers has always been a place we trust and go to first, once again, they didn’t disappoint me. I had one of my best sales experiences in the purchase on my used Cadillac. Brennan and Max made it a great sales experience. I felt that they addressed all of our questions making us very comfortable on helping us choose the right vehicle. This was the first time we purchased a vehicle out of state and Kenny, the sales manager, jumped right to personally help complete the process. Not to forget Jackie, who worked with us on the finance side and secured us a great finance rate. If your looking for a no pressure, honest sales experience, this is the place to start. I live a little over an hour away but plan on coming back for any service needs.... I highly recommend this dealership... Thanks again. Rick G
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Rick, so much for your feedback and recommendation. We're so glad that you had such a positive experience at our dealership, specifically with Jackie, Max, Brennan and Kenny. They are truly assets to this team. May you enjoy many safe and amazing miles this winter in your new Cadillac! Best, Neil Ferreira, General Manager
Fred made it easy
Fred took care of things for me. Wanted my car ready for the winter in Florida. Now it is,\. Thanks. Warren picked me up to get my car. Very professional young man.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your kind words about your experience with Fred and Warren. Thank you for your business and please let us know if we can be of further assistance. Best, Neil Ferreira, General Manager
Very pleasent experience
All the sales personal that I met were very nice, easy to talk to and very knowledgeable. My salesperson Noel, made the whole experience very enjoyable. Thank You Noel. Also Thanks to Neil for making my purchase of a CTS doable. And David made the financial part very easy to do. Thank You David
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Jim! It is so kind of you to compliment our team. We always strive for complete customer satisfaction, so your feedback is rewarding. If you have any questions, please do not hesitate to call us. We are always here for you! Best, Neil Ferreira, General Manager