Reviews
This was my first time at Jim Ellis Chevrolet, my
This was my first time at Jim Ellis Chevrolet, my experience was TOTALLY amazing! I went in for an oil change, worth your time going to this location for any services. Paul Sine was OUTSTANDING! He was very polite and gave good customer service. And the most important par is, once the mechanics are done with your car, they will shoot you a video showing your vehicle and explaining what they done to it! So know you have a video of the mechanics showing you what they’ve done to your car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Nicole, for sharing your thoughts about your experience with Paul here at Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault
Amanda and finance were great.
Amanda and finance were great. Made the deal work for me. We'll versed in the product. No Hassel. And delivered the car to my home
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, John, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Expect the Best! General Manager Ralph Sorrentino
We're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Amanda was knowledgeable and so easy to work with.
Amanda was knowledgeable and so easy to work with. She listened and went out of her way to address all of our questions. Excellent customer service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. Amanda and our team appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino
Dealership was professional and pleasant.
Dealership was professional and pleasant. The Sales person Amanda was phenomenal! Restored my faith in Car Dealerships. Very Professional, knowledgeable, honest, and Customer oriented. I purchased my vehicle from Jim Ellis because of this sales person. Amanda, you will be recommended to everyone I know, and certainly used for future business. Thanks for a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to hear Amanda provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino
Amanda Burby is the best salesperson I've dealt with in
Amanda Burby is the best salesperson I've dealt with in decades of buying cars -- knowledgeable, personable, forthright, a good listener, committed to fairness and transparency. We purchased a 2025 Equinox LT and she clearly spelled out our options, took us for a test drive in which she showed us how to use the latest technology in this vehicle. She did not pressure us the way most sales staff do, and she listened carefully as we explained what we were looking for and what we did not need or want in our vehicle. No upselling -- what a refreshing surprise! She streamlined our visit to the Finance officer, and made it clear that she is available via text or email if we have any after purchase questions or concerns (she already proved to be super-responsive to my text messages before our visit to the dealership). 10 out of 10!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Amanda was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, James, for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino
We had a good experience here (not something I've always
We had a good experience here (not something I've always been able to say after buying a car) and this is primarily due to Amanda. She was great to work with: low-key, low-pressure but very knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Leeanne, and we're happy to hear that we met your expectations. Thank you again for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! General Manager Ralph Sorrentino
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Poor customer service could not ever get an answer
Poor customer service could not ever get an answer related to the status of my vehicle. Took over a week of constant calls just to get an update
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ralph Sorrentino, General Manager rsorrentino@jimellis.com
It is disappointing for us to hear that your experience was anything less than great. Here at Jim Ellis Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (770) 457-8211 to discuss ways we can better serve you in the future.
Very helpful.
Very helpful. Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, Robert, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault
Reggie is top notch!
Reggie is top notch! He listens and really cares about his customers. My nephew Kenny recommended him because he has purchased many vehicles from him . I purchased 24 vette from him and couldn’t be happier! God Bless…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Reggie was able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino
It was a great experience and everything went great.
It was a great experience and everything went great. Clarence was exceptional and a pleasure to work with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear that Clarence and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino