Reviews
Mr. Williams was great. He took time to explain
Mr. Williams was great. He took time to explain everything about the vehicle that I wanted and also was a great bridge between Jim Ellis staff and myself. I would not hesitate to purchase another vehicle from Jim Ellis and hope Mr. Williams is my sales person.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service people was professional and the service was
The service people was professional and the service was Great! I will use them for service although I live in Conyers.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the five-star rating. We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault
Good Stuff: The dealership is nice enough.
Good Stuff: The dealership is nice enough. Parking is tough since it's such a small lot. The place is clean and presentable. Evan is a good kid. Very polite and helpful. Bad Stuff: It seems the manager (whoever it is, I never got to meet him/her) is pretty good at hiding and saying no. Evan was able to get the bad TPM sensor on the "we owe you" list. But, I have yet to receive it or get a call to schedule the replacement. I couldn't get them to include the charger with the car (seems kind of pointless to have a PHEV without a charger...) but I was able to buy one on Amazon for $120. All-in-all, not a stellar experience. I didn't haggle on the price at all, so not sure why the lack of post sale communication. I'd figure a customer who just comes in, pays your asking price and leaves would be your ideal used car customer??? But, it is what I have come to expect from dealerships lately.
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- Overall experience 3.0
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com
We regret your most recent visit with us was not up to the standards we strive for. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 457-8211 at your earliest convenience to discuss how we can turn this experience into a positive one.
Was a great experience I will recommend friends and
Was a great experience I will recommend friends and family to Jim Ellis Chevrolet thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Tom and Evan took good care of our daughter in the
Tom and Evan took good care of our daughter in the purchase of her first new car. The whole team did an excellent job making us feel at home. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino
Buen servicio lo recomiendo, amigables responsables
Buen servicio lo recomiendo, amigables responsables atentos cuando lo nesecitas alli estan atentos muy buen servicio.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault
Agradecemos que se haya tomado el tiempo de dejarnos sus comentarios. Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tenga un día maravilloso!
Nicolas Caicedo gave me good information.
Nicolas Caicedo gave me good information. The work was high quality as always even with my 8 year old car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robert, thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault
Sales team is amazing especially Amanda Burby!
Sales team is amazing especially Amanda Burby! She had the vehicle ready for a test drive and was super responsive with all calls and follow up. Highly recommend her and this Chevy Dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino
Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Chevrolet and we hope to see you again soon!
Did a little shopping on the website.
Did a little shopping on the website. Didn’t search, just scrolling through the cars available. Came across the ones I was interested in and found the match for me. Headed over to the dealer dressed in casual bum attire…The near perfect clothes when ready to buy a new car. Asked for someone in sales and was introduced to Amanda. Of course it was a nice rainy day and I could see a gathering of similar yellow cars out in the lot and proceeded to locate the car I found online. Amanda grabbed an umbrella and out we went to find it. She answered all of my questions while bouncing between 5-6 yellow car window stickers until we found the one…..At which point, I popped the question. “If you want to move this car today, what’s the best number total out the door you can get this to?” Went back inside, she spoke to someone in a suit, came back printed out a quote and delivered the number. I accepted it. Had everything there except the warranty options which she explained takes place with the senior finance officer when signing the paperwork. This was certainly no ordeal. 22 minutes has passed since walking through the door. No pressure sales event. I was very happy. Highly recommend Jim Ellis Chevrolet and Amanda in sales if you are shopping for a new car in the Atlanta area. I like their variety of choices on the lot wide enough to avoid a custom order of their flagship vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino
Where do I start?
Where do I start? David went above and beyond to satisfy my service needs on my 2023 Corvette. Because of his genuine care, Jim Ellis has me and wife as customers for life! I cannot thank him enough for personally taking care of an issue I had with my vehicle. Jim Ellis family please make sure you take care of David. He is truly amazing and an excellent face for the Jim Ellis brand!!! Also, kudos to Vladamir!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback, Mike! We work hard to make sure our guests have an exceptional experience. All of us here at Jim Ellis Chevrolet look forward to working with you and your wife in the future! Expect the Best! Service Manager Mr. David Theriault
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!