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(4,604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Chevrolet of Atlanta from DealerRater.

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The visit salesman was respectfully, friendly.

The visit salesman was respectfully, friendly.He saw to it that I tried the knot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

Easy to work with.

Easy to work with. No back and forth nonsense. Good selection of EVs. Returning customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Jim Ellis Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience. Expect the Best! General Manager Ralph Sorrentino

They always treat me like family.

They always treat me like family. I take all of my GM vehicles to Jim Ellis Chevrolet.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

Vlad was amazing and professional.

Vlad was amazing and professional. He kept me fully informed. The work was done completely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear that Vlad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

The dealership did a great job with my corvette oil

The dealership did a great job with my corvette oil change and charged a reasonable price. Explained all my options and didn’t push for extra services when I declined.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

I have a 2009 Chvy Oveo with about 12,000 miles on it.

I have a 2009 Chvy Oveo with about 12,000 miles on it. Vladimir has me come in once a year to have it serviced. I do this the month of my birthday so that I do not forget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that Vladimir and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

Car was not paid off in a timely manner.

Car was not paid off in a timely manner. No follow up from Ned finance.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Toby, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Expect the Best! General Manager Ralph Sorrentino

This dealership is the best.

This dealership is the best...I have purchased multiple vehicles here and received nothing but top notch customer service from all parties involved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Johnny, Thank you so much for choosing Jim Ellis Chevrolet! Please let us know if we can be of any more assistance. Expect the Best! General Manager Ralph Sorrentino

Loan was terrific, kind and knowledgeable as to arranging

Loan was terrific, kind and knowledgeable as to arranging my service. She gave superior answers and info concerning my Silverado and its 3.0 duramax diesel engine

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

Wonderful experience with Reggie.

Wonderful experience with Reggie. Top notch! He was a soft sell and I appreciate that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Reggie met your expectations. Thank you again for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault