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(4,604 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Ellis Chevrolet of Atlanta from DealerRater.

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Felt like service advisor was knowledgeable and

Felt like service advisor was knowledgeable and considerate Explained options and possible causes of problems Will continue to use Jim Ellis

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

I was impressed by the level of service I received.

I was impressed by the level of service I received. Staff was very professional in their handling of the situation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Ken, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

I am glad I bought my car at Jim Ellis Chevy.

I am glad I bought my car at Jim Ellis Chevy. Service was excellent, an oil change was free being first one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for sharing your thoughts about your service experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

You made 5 star rating in hiring Loan.

You made 5 star rating in hiring Loan. She represents Jim Ellis well. Give her a significant raise! Folks like her are hard to find and keep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

Dealer response

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mike is very professional and courteous.

Mike is very professional and courteous. He went above and beyond. We received Wonderful customer service!!! Need more Mikes!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

Pham Loan, my service adviser, delivers excellent service

Pham Loan, my service adviser, delivers excellent service time after time. Her mechanics are always on point. It is a delight to deal with Jim Ellis Chevrolet. Excellent service team. Congratulations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Marco, Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. Pham and our team appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

Spoke clearly with us and gave us explanation of subjects

Spoke clearly with us and gave us explanation of subjects we didn’t know. Really beneficial

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Shahina, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino

Vlad was very helpful!

Vlad was very helpful! Great experience with the entire Ellis Chevrolet team! Highly recommend using this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you, Jay, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Vlad and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

Great experience and answered all my questions.

Great experience and answered all my questions. Tremendous service with a Big smile. Very satisfied

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

Thanks for all your time to make me happy, trust is a key

Thanks for all your time to make me happy, trust is a key and I trust the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your feedback on your recent visit to Jim Ellis Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience. Expect the Best! General Manager Ralph Sorrentino