Reviews
Elise and service team
Having an airbag recall; working with GM and Elise at the Ellis brand was simple and uneventful, as a repair should be. The service team was honest, courteous and had outstanding attention to detail. I would definitely return for service and purchase of a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your comments keep us motivated and working hard for all our guests! We sincerely value your business and look forward to your next visit! Take care!
Routine oil change
Very friendly and caring staff. Every time I take my car to get serviced, the staff is always helpful and cater to my needs. I will continue to visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your response to our staff's outstanding customer service! We look forward to your next visit! Take care!
Oil change and overall look at all fluids filters
always a clean and nice place to get your vehicle serviced. all staff is friendly and knowledgeable . Robert as always has your back and looks out for cost. great job and thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is our commitment to provide our customers with clean and comfortable facilities as well as professional and attentive service! At Jim Ellis Chevrolet, we value our customers and we look forward to seeing you on your next visit. Take care!
Oil change/ Recall
Vladimir had great customer service. He kept me posted on what was going on and I appreciate that. I was told that everything would be done in 3.5 hours and I was out in 2.5.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear Vladimir was able to get you back on the road sooner than expected! Please don't hesitate to reach out if there's anything additional we can do for you.
excellent customer service
They took care of my concerns prior to me purchasing the vehicle. The vehicle needed some body work and they did the repairs on my word, that I would be back to purchase, if repaired.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
Great experience on the day I purchased my car.
The day I purchased my car was a wonderful day for me!!! My sales person Leland Sims, Financial person Karrie Haynes & Management Denis Ross ...they're the Best!!! They are very knowledgeable, They wasn't pushy, they took the time to explain everything to me, (I really appreciated that) they asked if I had questions...they took the time to answer my questions. I couldn't have had a better team on my side. Thanks Guys!!! Loretta
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!
Wonderful team to work with!
I went to Jim Ellis to look at a used SUV and was promptly helped by Jim Natili. He was wonderful to work with! When it came time to work on a deal Sam Afeworki did an amazing job and got me the price that I needed to make a deal happen! I would definitely recommend Jim Ellis Chevrolet to anyone looking to purchase a great and reliable vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sara, we're happy to hear you had such a positive experience with our team! Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service and great staff
Robert was great, as always. Good communication, fast repair, and a fair price. Dont hang up if you think it is a sales call, their system takes time to connect.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, it is great to hear everything was done quickly and to your satisfaction! Thank you and we hope to be of service to you again!
Easy to do business with
Easy to work with. Kept me well informed. Very easy to pay mY bill and pick up my car and get all paper work via email
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again!
Fantastic
They got my transmission replaced in a week. They are always quick to fix the problems, have great communication about what's going on with the car, and Robert has amazing customer service skills which is absolutely a godsend in the stressful event of car failure. 10/10
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Chevrolet. Please let us know if there is ever anything else we can do for you! Safe travels!