Jim Ellis Chevrolet of Atlanta

I was having an intermittent starting issue, brought car to Vladimir in afternoon. Did not have appt. he was able to have someone diagnose and repair vehicle. Great customer service

Vladimir was kind and listened to my issue with 2014 Chevy Impala. I had to wait a day until my car was repaired. However, with numerous vehicles in and out all day I was pleased with the outcome. The service was covered by the Power Train warranty and it felt great to no longer see the check engine light.

I called jim ellis that i havd a offer in another dealer. They matched the price And they still gave me another 1500 dollar discount on top of it. Great service quality

We found an issue with the paint on our new vehicle that needed to be looked at. Washing did not take care of the spot. Talked to Elise in Service and Denis in New Car Sales. Service tried buffing it out but the spots came back. They were very nice and accommodating both times we visited. The second time we were given a loaner and they repainted the vehicle to make it right. They owned the issue since it happened at their storage lot and made it right. We were treated like we owned the place. They brought the car to me when it was done so I didn't have to make another trip up to the dealership. I had forgotten what customer appreciation and service felt like. I highly recommend this service department and dealership! Clearly they value their customers and work hard to show it.

The service was good Jeovani Nava help me decide which vehicle was better for me and my family and also he help me on the financing process.

First time purchasing at this dealership. Friendly and George continues to provide great service. All parties did what was required to meet my needs with the car buying experience .

Got my vehicle in for an oil change and to have a recall addressed. Vladimir got me in and out in time to get back to Athens before the football game began.

Once again you have porters that do not know how to park an manual. After my 2012 Chevy Camaro was service they parked my car on a slight incline instead of turning it off placing it in gear and pulling the emergency brake they left it in neutral and pulled the brake up so tight I Han to struggle to release it. This is NOT acceptable

As always Vladamir worked me in for service in a timely manner for a replacement of a new set of tires. I used the shuttle service to the mall and the driver was very nice and efficient. I have used Jim Ellis for oil changes and every service since I bought my 2015 new Camaro at this dealership. This was a very good experience and I feel safer on the road with a new set of tires installed properly.

Thanks for assigning Luis Valdez to be my service advisor. He was great. He cares about the customers and he listens. He makes you feel like the service was completed 100% and he made sure of it personally.