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Cross Chrysler Jeep Fiat

(2,008 reviews)
Visit Cross Chrysler Jeep Fiat
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award
New (502) 953-0387 (502) 953-0387
Used (502) 953-0384 (502) 953-0384
Service (866) 735-0653 (866) 735-0653

Reviews

(2,008 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cross Chrysler Jeep Fiat from DealerRater.

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Enjoyed our experience with Cross!

Enjoyed our experience with Cross! They are friendly, helpful and knowledgeable. Highly recommend! I would definitely buy from them again. Shawn Lopes was great to work with!

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  • Overall experience 5.0
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Dealer response

Thank you for the recommendation of our dealership & product specialist Shawn Lopes. We look forward to working together again in the future and finding you your next perfect Jeep!

I bought a Gladiator from Cross Chrysler.

I bought a Gladiator from Cross Chrysler. My salesman Shawn Lopes and manager Matt Beard was both a pleasure to work with. They’re efficient at getting back to you if you have any questions or concerns.

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Dealer response

Congratulations on your new Jeep Gladiator, Matthew. We're thrilled to have you apart of our Cross Jeep family, happy Jeeping!

Cross Motors and BJ Cornell made the buying experience

Cross Motors and BJ Cornell made the buying experience enjoyable. BJ is very knowledgeable and did not rush the process. My Wrangler was delivered in perfect condition. Not one speck of dust or dirt. Cross is all around the best dealership. I will always purchase my vehicles from Cross.

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  • Overall experience 5.0
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Dealer response

Thank you for the 5 star review of our dealership & product specialist BJ Cornell. We look forward to continuously working with you in the future!

Had a great experience with everyone at the dealership.

Had a great experience with everyone at the dealership. Chris Gass was the first employee I interacted with. He answered all the questions he could, and found answers to questions he wanted 100% sure about. Because it was raining lightly, he offered to bring both vehicles I was looking at into the service bay so we wouldn't get wet. When we stopped back the following day, Chris was with a customer so BJ Cornell assisted us with a 2nd inspection of the vehicles and test drive (and questions). They left the decision on the vehicle up to us, never trying to steer us to one or the other. Once we made our decision, they stayed in touch with us the entire time we were waiting for financing results. Even signing the papers was low pressure!

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  • Overall experience 5.0
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Dealer response

Congratulations on your new Jeep, and welcome to the Cross Jeep family. We're so happy to have you apart and look forward to working together again in the future!

We worked with BJ at Cross.

We worked with BJ at Cross. He was a pleasure to work with, very professional and accommodating. We never felt any pressure and I felt like he was looking out for us and our needs! Highly recommend! Kate M Louisville

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Dealer response

Welcome to the Cross Jeep family, thank you for the 5 star review of our product specialist BJ Cornell!

Very professional.

Very professional. I bought a jeep from them and we are In Connecticut. Bj made this very easy .

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Dealer response

Hey Frank, we're happy to have Connecticut apart of our Cross Jeep family. Congratulations on your new Jeep, we look forward to working together again in the future!

We bought a new Chrysler Pacifica here and were very

We bought a new Chrysler Pacifica here and were very happy with the purchasing process. BJ was a pleasure to work with- fast, fair, and friendly. Thanks!

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Dealer response

Thank you for the five star review of our product specialist BJ Cornell. Congratulations on your new Chrysler Pacifica & welcome to our Cross Jeep family!

Service department once again stepping up and meeting my

Service department once again stepping up and meeting my needs. Excellent customer service and family oriented.

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Dealer response

Thank you for the five star review of our service department. We're always here for any and all of your Jeep needs!

I’m over 2 hours away from Cross Motors and the

I’m over 2 hours away from Cross Motors and the experience was great. BJ was wonderful and accommodating to work with.

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Dealer response

Thank you for the review of our product specialist BJ Cornell & our dealership here at Cross Motors. We're happy to hear and look forward to working with you again in the future!

I bought a new Jeep Gladiator and it was a great

I bought a new Jeep Gladiator and it was a great experience. Between my wife and I we have bought about 15 jeeps since 2007. David Figg, and Matthew Beard were very helpful.

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Dealer response

Joe, we're so happy to welcome you & your wife back to the Cross Jeep family. We look forward to working with you for 15 more Jeeps in the future.