Reviews
good service
I am new to Jeep service, and everyone was nice and helpful. I did not have a long wait, and I now have a backup key for my jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Exactly what you want
Honest - knowledgeable - fast Everyone there is nice and they are not trying to pressure you. They have more selection and the salesman know the vehicles well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! John Welsh - General Manager - (888) 309-6863
All-around great dealership
Service is always quick and service desk attendants are always friendly and helpful. Bought my car here and also bring it here for service. Never have had a bad experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Great service, clean facilities
Customer vehicle drop-off and cust service are better and I could tell it is recognized as an important part of the everyday business model.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Joseph. It's our commitment to ensure quality customer care by providing comfortable and clean facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! John Welsh - General Manager - (888) 309-6863
Jeep Gladiator serivce
The last of my Jeep Wave Service performed as expected, as part of the Jeep Wave program. Thank you Jeep and Bob Allen
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Bobby Harmon
Good service, keep of the good work. Got oil change for service. Needing to keep typing to make the survey submit.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bobby, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Great Service Shop
They have always been friendlhy, polite, profesional and they do quality work...they have earned my trust...best auto repair place I've ever been to.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
Great customer service
They were prompt on answering questions and didn't rush me while I was looking at the vehicle I was interested in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nancy, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan. This survey will work as a report card for our dealership. Our team works hard to provide our customers with a truly exceptional service experience. Should you have any additional questions or concerns, please feel free to contact me directly. Sincerely, Paul Scott Owner Loyalty Manager 859-236-3217
Great Service
Friendly customer service, comfortable waiting area, coffee and water offered, and free car wash! Waiting area had a charging station set up, very nice!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! John Welsh - General Manager - (888) 309-6863
Excellent Service!
I was very happy with the service I received from start to finish. All of my questions were answered and everyone that I spoke with was very friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Melanie, we sincerely appreciate your feedback. Each employee is a valued member of the Bob Allen Motor Mall team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! John Welsh - General Manager - (888) 309-6863