Reviews
Kenny Horn was our sales associate and done and excellent
Kenny Horn was our sales associate and done and excellent job in a quick amount of time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review, Darren! We're thrilled to hear that Kenny provided you with excellent service in a timely manner. At Bob Allen Motor Mall, we strive to make the car-buying experience as smooth as possible. We look forward to seeing you again soon! John Welsh - General Manager - (888) 309-6863
Billy Jack is one of the most professional individuals we
Billy Jack is one of the most professional individuals we have ever dealt with. This is the second vehicle we have purchased with his assistance. He's very knowledgeable, patient, and personable. We really enjoyed working with him and will always recommend him to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words, Donna! We're thrilled to hear about your positive experience with Billy Jack at Bob Allen Motor Mall. It’s wonderful that this was your second vehicle purchase with his assistance. We appreciate your recommendations and look forward to seeing you again for your future needs! John Welsh - General Manager - (888) 309-6863
Bryan is always so nice & helpful.
Bryan is always so nice & helpful. He knows his business in car fixin place! Always shakes my hand when leaving! He treats you like a family member
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review, William! We truly appreciate your kind words about Bryan and his dedication to providing excellent service at Bob Allen Motor Mall. It's great to hear that you feel treated like family. We look forward to seeing you again soon! John Welsh - General Manager - (888) 309-6863
Deon Shannon was so kind and helpful and not a pushy
Deon Shannon was so kind and helpful and not a pushy salesman. He helped me figure out what I was in my price range and what would be best for me. I didn't feel cheated! Emma the finance lady was also very nice and friendly and eased my nervousness's for buying my first car from a dealership. Thanks Deon and Emma!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, Sarah! We truly appreciate your kind words about Deon and Emma at Bob Allen Motor Mall. It's wonderful to hear that they made your experience comfortable and helped you find the right car within your budget. We look forward to seeing you again for any future car needs. Enjoy your new vehicle! John Welsh - General Manager - (888) 309-6863
Friendly, knowledgeable, helpful people from buying,
Friendly, knowledgeable, helpful people from buying, trading and servicing your vehicle! Bought my 2020 Sierra 1500 new and traded it for 2024 1500 Denali. always treated me well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at Bob Allen Motor Mall while trading your 2020 Sierra 1500 for the new 2024 Denali. Our team is dedicated to providing friendly and knowledgeable service, and it's fantastic to know we could meet your expectations. I look forward to assisting you again in the future! John Welsh - General Manager - (888) 309-6863
Fast, friendly, accurate.
Fast, friendly, accurate. It is enjoyable to get service completed on the truck at BAMM
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We're thrilled to hear that you had a fast and friendly experience at Bob Allen Motor Mall with your truck. It's always our goal to provide accurate and enjoyable service to our customers. We look forward to seeing you again for your next visit! John Welsh - General Manager - (888) 309-6863
We had a very nice experience buying our new Grand
We had a very nice experience buying our new Grand Cherokee at Bob Allen in Danville Ky. David went on our test drive and helped us answer many questions. Austin May and Rodney Compton helped with the completion of the purchase. They were all very professional and made it an enjoyable experience. Great job! We love the Grand Cherokee!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Larry! We’re thrilled to hear that you had a great experience buying your new Grand Cherokee at Bob Allen Motor Mall. It’s fantastic to know that David, Austin, and Rodney provided you with the professional service you deserve. We appreciate your kind words and hope you enjoy your Grand Cherokee for many journeys to come. Please visit us again! John Welsh - General Manager - (888) 309-6863
Complete scam artists I was completely lied to when I
Complete scam artists I was completely lied to when I asked them to make it right they refused to return my phone calls. Do not do business with these people. I was assured I was getting a good car but in fact they knew the car had issues but apparently reset the computer just to sell me a piece of xxxx that before I even got it home started having issues and still does not run. DO NOT DO BUSINESS WITH THESE CROOKS
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jesse, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (859) 236-3217 when you have a chance. Thank you, and we look forward to hearing from you.
We always have a great experience when we stop in or call
We always have a great experience when we stop in or call for service. Employees like Darwin Bryant has the answer and sets us up with what ever we need, warranty, updates, general maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that you consistently have a great experience at Bob Allen Motor Mall. Darwin is indeed a valuable member of our team, and we're glad to know he's been able to help you with warranty, updates, and maintenance. We appreciate your support and look forward to seeing you again soon! Regards, John Welsh - General Manager - (888) 309-6863
The process to purchase our vehicle was fairly quick.
The process to purchase our vehicle was fairly quick. The trade in value for our other vehicle was acceptable. The customer service rep and finance manager were very nice and willing to work with numbers to help get in a range I was happy with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!