Reviews
Fast, friendly, accurate.
Fast, friendly, accurate. It is enjoyable to get service completed on the truck at BAMM
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review! We're thrilled to hear that you had a fast and friendly experience at Bob Allen Motor Mall with your truck. It's always our goal to provide accurate and enjoyable service to our customers. We look forward to seeing you again for your next visit! John Welsh - General Manager - (888) 309-6863
We had a very nice experience buying our new Grand
We had a very nice experience buying our new Grand Cherokee at Bob Allen in Danville Ky. David went on our test drive and helped us answer many questions. Austin May and Rodney Compton helped with the completion of the purchase. They were all very professional and made it an enjoyable experience. Great job! We love the Grand Cherokee!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Larry! We’re thrilled to hear that you had a great experience buying your new Grand Cherokee at Bob Allen Motor Mall. It’s fantastic to know that David, Austin, and Rodney provided you with the professional service you deserve. We appreciate your kind words and hope you enjoy your Grand Cherokee for many journeys to come. Please visit us again! John Welsh - General Manager - (888) 309-6863
Complete scam artists I was completely lied to when I
Complete scam artists I was completely lied to when I asked them to make it right they refused to return my phone calls. Do not do business with these people. I was assured I was getting a good car but in fact they knew the car had issues but apparently reset the computer just to sell me a piece of xxxx that before I even got it home started having issues and still does not run. DO NOT DO BUSINESS WITH THESE CROOKS
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jesse, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (859) 236-3217 when you have a chance. Thank you, and we look forward to hearing from you.
We always have a great experience when we stop in or call
We always have a great experience when we stop in or call for service. Employees like Darwin Bryant has the answer and sets us up with what ever we need, warranty, updates, general maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your wonderful review! We're thrilled to hear that you consistently have a great experience at Bob Allen Motor Mall. Darwin is indeed a valuable member of our team, and we're glad to know he's been able to help you with warranty, updates, and maintenance. We appreciate your support and look forward to seeing you again soon! Regards, John Welsh - General Manager - (888) 309-6863
The process to purchase our vehicle was fairly quick.
The process to purchase our vehicle was fairly quick. The trade in value for our other vehicle was acceptable. The customer service rep and finance manager were very nice and willing to work with numbers to help get in a range I was happy with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!
Fast and friendly.
Fast and friendly. And also didn't get upset when I was late due to traffic.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, James! We appreciate your kind words about our fast and friendly service at Bob Allen Motor Mall. We're glad to hear that our team was understanding of your situation. We look forward to seeing you again on your next visit! John Welsh - General Manager - (888) 309-6863
Bryan was helpful, communicative and I felt like his
Bryan was helpful, communicative and I felt like his suggestions for what my truck needed were legitimate, and not just trying to run up the bill. I also appreciated the fact that he gave the truck a full detail after the work was done. I wouldn't expect that everytime, but after dropping 10K for repairs it was appreciated.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Charles! I'm thrilled to hear about your positive experience with Bryan at Bob Allen Motor Mall. It’s great to know that his suggestions made you feel confident in the service for your truck. I always strive to exceed expectations, and I'm glad you appreciated the detail service as well. I look forward to seeing you again for your future needs! John Welsh - General Manager - (888) 309-6863
Bob Allen has just been awesome to us.
Bob Allen has just been awesome to us. I have definitely found my dealer wether it for sales or services. They have went above and beyond for us. Definitely worth driving the 1.5 hrs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!
Diagnosed the problem quickly.
Diagnosed the problem quickly. Can't rate the quality of repairs yet, the part had to be ordered.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Bob Allen Motor Mall! We appreciate your positive feedback about our diagnostic services. Rest assured, we'll work diligently to ensure the quality of repairs meets your expectations once the part arrives. We look forward to assisting you further. John Welsh - General Manager - (888) 309-6863
I scheduled an oil change and had to leave town before my
I scheduled an oil change and had to leave town before my appointment. They worked me in the same day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Christopher, for sharing your positive experience scheduling an oil change at Bob Allen Motor Mall. We appreciate your feedback and are glad we could accommodate you on short notice. We look forward to serving you again in the future. Sincerely, John Welsh - General Manager - (888) 309-6863