Reviews
wonderful staff great facility
sam vest was the best salesman i have ever delt with the transaction was so easy joe henderson was great what a great place to buy a new vehicle i should have bought all my vehicles there iam very pleased thank you Bob allen motor mall and staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The Allen Experience
Salesman Chance was very nice, not pushy, and fast service. It was a nice ride from Louisville and took about 1 hour but well worth it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Inventory
Price and the salesman was friendly and courteous. Buying a car is stressful but the staff at Bob Allen is relaxed and accommodating.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very knowledgeable staff. Clean facility.
Quick and easy. Salesperson was knowledgeable of product. Made the buying experience enjoyable. Quick and easy. In and out in less than 2 hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was a car buying experience.
It was quick and easy. Sales man was great. And that's really all I have to say. I've had the car three days. We will see if it's a good one by the end of the month. Thanks
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome buying experience
Clear cut prices, friendly / Knowledgeable staff, not pushy. We had such a good experience we bought 2 brand vehicles the same day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great to deal with
I was very pleased with the process low or no pressure, very courteous and friendly, would deal with again,
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They made the process easy and low or no pressure
friendly courteous no pressure enjoyed working with everyone from salesman, sales manager and finance department. Would do business with again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Buying over the phone from 3 hours away
It was extremely easy to work with you guys over the phone and there were no surprises when I arrived from 3 hours away from Eastern, KY. You guys were willing to go out of your way to find what I wanted and I eventually ended up buying a vehicle that was on your lot because of how easy you guys made it. There was no pressure whatsoever and the entire process was friendly and not tense like with some dealer groups. It also had a family owned business feel that made me feel comfortable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The facilities are clean, waiting room nice.
I was pleased with the professional, efficient and informative visit with the Nissan Service Mgr. Chad Bartleston. He was prompt and tells me everything that needs to be done and what it costs before doing it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase