Reviews
Oil change
The staff got my oil change done as quickly as they could. If you want me to fill this out again take the 20 words b's off.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent, honest dealer service.
Apparent honesty of Service Advisor. Dealership service work is complete, clean and courteous. Service Advisor does not push unnecessary service or repair.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Deal
Billy Jack was a pleasure to work with. i am a man of few words so Twenty word are more than I have to say
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Knowledgeable sales people
Knowledge about vehicles and having a truck with a flatbed already installed was a plus. They also delivered our vehicles.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
GREAT!!!!!
Excellent service!! They take such good care of your car!! So so clean with your car . They put plastic on the seats and mats in the floor when they service it!! Such nice people work there!! Hurray for BOB ALLEN MOTOR MALL!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tahoe Repair
Great, quick service and awesome customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cadillac Service Department
Jeff Horn is an excellent person to work with. Friendly, honest, and fair. We drove from Richmond to get the car serviced and it was worth the trip.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We bought a GMC Danali SUV. Drives like a dream
People very friendly, helpful. Service first rate!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dennis
Alex is one of the best car salesmen I've ever had. He even picks up my car for service and returns it back to my office. Can't beat that.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mrs. Jimmie Lou Abney
Everything was great. The only thing I see was the fact that you required me to write more than 50 letters. This was more than I wanted to spend on it this morning. The may keep me from completing surveys in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase