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Balise Ford of Wilbraham

(533 reviews)

Reviews

(533 reviews)

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Cody was very professional and helped throughout the

Cody was very professional and helped throughout the whole process definitely recommend balise ford of wilbraham

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cody was fantastic very helpful and resourceful very

Cody was fantastic very helpful and resourceful very professional! He’s a great sales person and sold me a car when I wasn’t even expecting to buy one today!!! Salesman and very nice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Cody and the staff were amazing!

Cody and the staff were amazing!! We purchased a 2025 Bronco and everyone was friendly and answered all our questions. I definitely recommend Balise Ford of Wilbraham!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had a great experience with Cody from Balise Ford of

Had a great experience with Cody from Balise Ford of Wilbraham. He had the Bronco ready for us when we arrived. Took it for a test drive and loved it. He took the time to show us how everything worked and answered all our questions. Very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you Cody for my new 2025 Explorer ST.

Thank you Cody for my new 2025 Explorer ST. Top notch service in sales. I recommend anyone who wants a new Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cody is very professional and friendly.

Cody is very professional and friendly. It made this transaction positive and possible. He worked very well to make us feel very good during the car purchase. Thank you Cody!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you Cody.

Thank you Cody. The new Super Duty is everything I needed. See you for the next truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cody was great!

Cody was great! He was very helpful with all of my questions. He was the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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terrible service department.

terrible service department. very rude and disrespectful. I have had an on-going issue that Ford finally has a fix for and they will not honor my warranty on it and want to charge me over 700 to update the computer. I have an extended warranty and am over my original warranty by 7k. This issue was brought up to them over 30k miles ago but they said there was no known issue and they do no know about it. and on top of it the service counter person, John, was very rude and continued to talk over me when I tried to answer his questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Cody was wonderful to work with , very patient A1 in My

Cody was wonderful to work with , very patient A1 in My book! Would definitely recommend Him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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