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Balise Ford of Wilbraham

(533 reviews)

Reviews

(533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This dealership was very efficient and made our sale of

This dealership was very efficient and made our sale of my first Bronco in record time ! Thank you so much I would highly recommend :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly, patient staff.

Friendly, patient staff. Chas made it easy to get my new Bronco Sport answering all my questions, letting me drive the car where I wanted to ensure I’d be happy with it in town and on the highway. They were competitive with my trade and flexible on delivery. This is my first car purchased at Balise Ford and 3rd with a Balise store. Shop them last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were very pleased with Ryan our Sales person and Fin.

We were very pleased with Ryan our Sales person and Fin. Manager Jacob along with the Gen Manager. They were very Prof. and sincere we felt.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our salesman Ryan Lynn was excellent with us purchasing

Our salesman Ryan Lynn was excellent with us purchasing our 2022 Ford Escape . He explain everything about our car. I would recommend Ryann to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very responsive, respectful and thorough.

Very responsive, respectful and thorough. Easy to get quick answers to questions and knowledgeable about their cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cody was awesome.

Cody was awesome. He may seem quiet but he knows his stuff. Thanks for everything!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chaz was extremely helpful and just as much professional.

Chaz was extremely helpful and just as much professional. A very pain free experience that would make me come back for my next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cody was awesome & extremely helpful!

Cody was awesome & extremely helpful! He made sure we felt welcomed from the beginning & answered all of our questions!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy process and Cody was great.

Easy process and Cody was great. Greeted me as I arrived and was very tentative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpul and efficient helped us get the vehicle for

Very helpul and efficient helped us get the vehicle for a price that we could afford process was smooth done quickly from start to finish very satisfied with purchase and would recommend to anyone needing a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.