Reviews
I've brought my Audi to be serviced by Hoffman's East
I've brought my Audi to be serviced by Hoffman's East Hartford for over 5 years. Always professional and customer focused.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gailslu, we're glad to have been your go-to for Audi service over the years at Hoffman's East Hartford. Thanks for sticking with us and sharing this review!
Mr. Kevin was really nice and helpful to work with. He
Mr. Kevin was really nice and helpful to work with. He answered all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We really appreciate you taking the time to leave Kevin and Hoffman Audi of East Hartford this awesome review, thank you!
Always friendly and prompt service.
Always friendly and prompt service. No unnecessary upsell. Missing the courtesy shuttle , no big deal
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a positive experience with our service team at Hoffman Audi of East Hartford. We always aim for prompt and friendly interactions without any unnecessary upselling. Thanks for your understanding about the courtesy shuttle, we appreciate it!
Hoffman Audi is a clean and professional dealership with
Hoffman Audi is a clean and professional dealership with excellent customer service. The service advisors are second to none, the make sure to keep in touch with their customer when it come to any issues or changes that is happening in real time
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sterling, we're delighted to know you had a positive experience at Hoffman Audi of East Hartford. Our team always aims for top-notch service and clear communication. Thanks for the review!
Hoffman Motors greets customers speedily, very helpful in
Hoffman Motors greets customers speedily, very helpful in our decisions without pushing us to upgrade, etc.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nellie, we're glad to know you had a positive experience with us at Hoffman Audi of East Hartford! We always aim to assist our customers without any pressure. Thanks for the review!
Although there was some confusion about whether my
Although there was some confusion about whether my appointment had been canceled, the call center person and service staff were great. Got me in,a loaner and great service. Out the same day, video of service inspection most impressive and left me with a very secure and safe feeling with the work done. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brad, we appreciate your understanding and patience during the confusion. We're glad our team at Hoffman Audi of East Hartford could provide you with great service and a secure feeling about the work done on your vehicle. Thanks for sharing!
Very friendly and efficient service.
Very friendly and efficient service. Highly recommend Hoffman Audi for their sales and service departments.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chris, we appreciate your recommendation and are glad to know you had a positive experience with our sales and service departments at Hoffman Audi of East Hartford. Thanks for the review!
They are very polite and friendly.
They are very polite and friendly. From 0(zero) to 10(ten) I would give 11 for Miguel, Brad and the finance guy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to know that our team at Hoffman Audi of East Hartford exceeded your expectations! Your kind words for Miguel, Brad and the finance department are much appreciated. Thanks for choosing us!
New to the audi team here, professional, explain the
New to the audi team here, professional, explain the details and very thorough. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your recommendation means a lot to us! Thank you for choosing Hoffman Audi of East Hartford.
Great experience - friendly, knowledgeable and helpful
Great experience - friendly, knowledgeable and helpful sales team made the whole process fast and efficient!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jay, we're delighted to know you had a great experience with our team at Hoffman Audi of East Hartford. Thanks for the positive feedback!