Reviews
Robert H.
Robert H. was my service manager. He went way beyond expectations, providing a loaner vehicle for me for flexibility and also in being courteous, fair, and transparent about my vehicle servicing needs. It was the best customer service experience I’ve had in a long time. Thx Robert.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Larry, receiving feedback like yours means the world to us! We will be sure to pass along your appreciation to Robert, we know he'll be thrilled to hear it. Thank you for choosing Hoffman Audi of East Hartford and we hope to see you back!
Hoffman Audi in East Hartford is exceptional.
Hoffman Audi in East Hartford is exceptional. The service attendance at Hoffman Audi is the best service I've ever received in any other auto company. I love my Audi and I appreciate the the technicians and service representatives.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andrea, your feedback means the world to us! We’re so grateful to have your business and look forward to your next visit here at Hoffman Audi of East Hartford. Enjoy your Audi!
Robert was very helpful.
Robert was very helpful. Just moved from NJ with a 2005 A4 Cabriolet which at this age getting hard to find service techs with convertible top expertise. The top was inop but under Robert’s direction the issue was identified and fixed within a day. Couldn’t he happier with Hoffman and Robert.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback about Robert and our team! We hope to welcome you back to Hoffman Audi of East Hartford down the road. Safe travels!
Always great service with a knowledgeable staff who are
Always great service with a knowledgeable staff who are friendly and make for a great environment while getting car services. Highly recommend 👍
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ray, thank you for the recommendation and for highlighting our knowledgeable, friendly team! We appreciate your support and look forward to serving you again at Hoffman Audi of East Hartford.
It’s always an absolute pleasure working with Rocky.
It’s always an absolute pleasure working with Rocky. He goes out of his way to make sure that I am taken care of every time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’re grateful for your five-star review, Jason! It means the world to us that Rocky is always so helpful. Thank you from all of us at Hoffman Audi of East Hartford. See you next time!
I had a great experience working with Sylvester Evans at
I had a great experience working with Sylvester Evans at Hoffman Audi to get my 2025 A5. He was patient, thorough, knowledgeable, and friendly. I highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thomas, we're thrilled Sylvester made your 2025 Audi A5 purchase experience so positive! Thank you for choosing Hoffman Audi of East Hartford and for recommending Sylvester.
Great service completed in the time promised!
Great service completed in the time promised! I would Highly recommend both Dan and the dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the awesome review of Dan and Hoffman Audi of East Hartford. We hope to see you again!
I cannot say enough nice things about this dealership.
I cannot say enough nice things about this dealership. I bought my car two years ago. It has been nothing but smooth sailing. It was an easy easy purchase process, no hidden fees. Now I’ve taken my car for Service a couple of times and they’re professional they’re nice. The coffee machine is unbelievable It’s the best experience I’ve ever had with a dealership today. My service person was Athena, who was absolutely amazing. all the people that I’ve come in contact with have been great although I bought my car at Hoffman Porsche. It is serviced at Hoffman Audi and they were all so pleasant
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Lynda, we're glad to hear you've had such a smooth experience with both sales and service at Hoffman Audi of East Hartford. We’ll be sure to pass along your kind words to Athena and the team. Safe travels from all of us!
Once again Hoffman provided excellent service on my 2009
Once again Hoffman provided excellent service on my 2009 Audi A4 . The work was completed on time and at the agreed quoted estimate.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, thank you for your continued trust in our team! We are thrilled to hear this feedback and we look forward to assisting you again at Hoffman Audi of East Hartford. Drive safely!
We just purchased an Audi Q5 and couldn’t be happier with
We just purchased an Audi Q5 and couldn’t be happier with the service we received, from our salesman Mike Telep to our brand specialist Miguel Torres.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gary, we’re delighted to hear you had a fantastic experience with Mike and Miguel. Congratulations on your new Audi Q5 and thank you for choosing Hoffman Audi of East Hartford!