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Hoffman Audi of East Hartford

(1,517 reviews)
Visit Hoffman Audi of East Hartford
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2024 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (860) 756-5440 (860) 756-5440
Used (860) 331-8493 (860) 331-8493
Service (860) 263-0805 (860) 263-0805

Reviews

(1,517 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hoffman Audi of East Hartford from DealerRater.

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Had a rack opinion out in on my car at Audi got it back

Had a rack opinion out in on my car at Audi got it back didnt sound right was told by another advisor who just brushed me off and told me I had to pay 1800 to repair after spending a few thousand there went back and spoke to my service guy Dan Covalli who took a ride with me and then took care of the situation he listen to me instead of trying to make me pay man’s realize the problem came from there mistake but all said I’m done he took care of it for me and also told me I was right sometimes it take just a mature conversation instead of getting upset thanks Hoffman Audi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience. We're glad Dan was able to address the issue and provide a satisfactory resolution at Hoffman Audi of East Hartford. We appreciate your patience and understanding!

Great dealership.

Great dealership. Miguel is an excellent salesman. Great leadership here. Not to mention they have the best technician in the world at your service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Raymond, thank you for highlighting Miguel and our team at Hoffman Audi of East Hartford! We're glad to hear about your positive experience. Enjoy your new ride!

Working with Eric, we walked out with the car we wanted.

Working with Eric, we walked out with the car we wanted. Thank you for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new car! We are happy to hear that you had such a positive experience with Eric and the team. Thank you for choosing Hoffman Audi of East Hartford!

Excellent service as usual.

Excellent service as usual. Great communication of status. Thanks for the great service.Thank you Athena and Kevin Beidleman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Piotr, thank you for recognizing Athena and Kevin! We're glad to hear that your experience at Hoffman Audi of East Hartford was excellent as usual. We appreciate your continued support!

Excellent service as usual.

Excellent service as usual. Great communication of status. Thanks for the great service.Thank you Athena and Kevin Beidleman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear about your positive experience with Athena and Kevin at Hoffman Audi of East Hartford! Thank you for the kind words and continued support.

Comfy waiting area, hot & cold beverages available,

Comfy waiting area, hot & cold beverages available, uncluttered and quiet , the restroom was very immaculate

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Lee, we're delighted to hear you enjoyed the amenities and cleanliness at Hoffman Audi of East Hartford. Thanks for sharing your experience!

They serviced my 2021 A6 and did a great job.

They serviced my 2021 A6 and did a great job. Rocky was excellent. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Chuck, it was our pleasure to assist you! Thank you for choosing Hoffman Audi of East Hartford.

As always, I had another great service experience at

As always, I had another great service experience at Hoffman Audi. My service advisor Rocky gave me the white glove treatment and my repairs were completed on time. I highly recommend Hoffman Audi!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that Rocky and the team at Hoffman Audi of East Hartford provided you with exceptional service. Thank you for your high recommendation!

Staff are all helpful and make sure your satisfied

Staff are all helpful and make sure your satisfied regarding timing of appointments and taking excellent care of what needs to be addressed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We're glad to hear our team at Hoffman Audi of East Hartford took excellent care of your needs and ensured a satisfying experience. We appreciate your support!

They are very efficient, super friendly and helpful.

They are very efficient, super friendly and helpful. Athena is the best, very knowledgeable, helpful on warranty claims a d makes sure the experience is the best it can be. Highly recommend both Athena and Hoffmann Audi

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mike, we're delighted to hear that Athena and the team at Hoffman Audi of East Hartford provided such excellent service. Thanks for recommending us!