Nelson Mazda Murfreesboro

I am looking for purchase a car from out of state, and have been floored by the assistance and quick responses from Alisa Jordan at Nelson Mazda! Long distance car shopping is stressful, but Alisa has been so great sending LOTS of vehicle pics and disclosing even the most minor of flaws on the vehicle I am considering. The prices of vehicles are also very competitive, which in combination of buying from a state with little to no salt on the roads (therefore no rust-I live in MN and this is important!) make Nelson Mazda a very appealing dealer to purchase from. Again, I have not yet purchased a car, but wanted to review the excellent customer service at this dealer! I know I will feel confident purchasing through this dealer in the future!

Purchased a gently used Acura today and couldn't have had a better experience. Worked with Ben M and he went out of his way to make a normally dreaded experience enjoyable. Ben met my son on the weekend for test drive and inspection. Came in a few hours earlier than normal to finalize purchase. No haggle negotiation and got very fair value for trade and excellent pricing on purchased vehicle. Couldn't have been more pleased. Just wish we lived closer so we could service vehicle there.

Awesome employees! Everyone was so courteous and polite. I drove 400 miles to get my vehicle and the technician called me and went through everything before I made the trip. When I got there the car was ready for me to test drive. The staff is non commissioned and not pushy at all, they seriously just want you to be happy!! We weren't even buying a "new" vehicle and they treated us like we were VIPs! It was definitely worth the trip!

When I bought my 2010 Mazda 3 at Nelson Mazda they promised they would be the one dealership that would never take advantage of me if I continued to have it serviced with them and indeed 7 years later they continue to service my 2010 Mazda 3, it also has been the best car I've ever owed, no problems with it at all, I will continue to but Mazda's!

I began using Mazda service after I learned a local oil change provider that does maintenance repairs installed the wrong spark plugs in my Mazda3, resulting in the coils needing to be replaced. I am willing to pay a bit more (about 20% on average) to get Mazda trained mechanics who I can trust to use Mazda parts and supplies, such as their synthetic oil.

I have purchased 5 new vehicles from Nelson Mazda Antioch. The sales people are superb and the service department is on top of everything and, in addition to offering top-notch service, are willing to answer any questions I have. I will purchase from this dealership again if I am in the market for another vehicle and will always take my Mazdas (I have 2) there for service.

My entire experience with Nelson Mazda was truly driven by what I wanted for my vehicle purchase. Ben, Adam, and David listened to what I wanted and did everything to ensure I got the vehicle I wanted and the best deal, I appreciated their responsiveness, attention to detail, and the respect for my time in getting the deal done. I would highly recommend Nelson Mazda and tell them to specifically ask for Ben to help them get the best deal on the vehicle of their choice! Thanks guys for an enjoyable car buying experience!

Working with Tom was a delight, it was because of him (and of course the price) that we choose to purchase a new car the same day. This was the first dealership we had visited and expected to visit others before taking the plunge, however Tom's knowledge and honesty won us over. Nelson Mazda's business plan is like no other, their salesmen do not work on commission. This makes the buying process so much more relaxed. I would go back to them and/or recommend them to everyone. Thank you all for making it an easy purchase!

My husband and I went to look for a used car and ended up buying a brand new CX-5! Working with Tom was such a pleasure. What we found in him was an honest car salesman, no really... He was a great guy, I would clone him if I owned the dealership. It was because of him that we changed our mind about buying that same day and buying new and not used (which I told myself I would never do again). Thank you Tom for your knowledge and honesty and thanks to the Nelson group for a great work philosophy. Respectfully, Joyce Petruzates

First time ever had a good experience with car dealer anywhere Ben was very helpful and a pleasure to deal with and answered all questions fully