Reviews
John and MJ ROCK!
John and MJ ROCK!! Very nice and easy to deal with. Made the whole process pretty painless. Truck was ready to go when I arrived to pick it up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Scott, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Timonium. Please don't hesitate to reach out if there's anything additional we can do for you.
Very nice cars!
Very nice cars! Everyone there is very nice especially angel. I got a great car for a great price. Would 100% recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Timonium. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
I purchased a vehicle from them and still have no
I purchased a vehicle from them and still have no received my title and registration from 3 months ago. They keep giving me the run around. I came from Pennsylvania and they keep blaming it on Pennsylvania . Do not buy a vehicle from them
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
i received an email from the dealership today saying they will have my tags and registration next week. i should have never went through this in first place They need to fix the problem
Despite being from a different state, the salesperson and
Despite being from a different state, the salesperson and his manager provided exceptional assistance in navigating the buying process. They went above and beyond to ensure that the car was delivered on time, despite the initial delivery plan not meeting expectations. Initially, I was somewhat skeptical about the condition of the car since I was unable to inspect it in person. However, they were responsive to my inquiries and promptly provided detailed information, including pictures without hesitation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Sajeel, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!
They are nice people and good service everyone is so nice
They are nice people and good service everyone is so nice and helpful they have good car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Karla, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
I’m new to the area and needed routine maintenance.
I’m new to the area and needed routine maintenance. They were courteous and responsive. I’m very satisfied with their service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
bought a new truck from this dealer they helped me
bought a new truck from this dealer they helped me through out the whole way and got me in the truck the same day great help from john Kennedy and james bice definitely recommend buying your next car here
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks so much for the warm recommendation of the team here at AutoNation Chevrolet Timonium. If you ever need help, just give us a call. Happy motoring!
POTENTIAL BUYERS BEWARE (ESPECIALLY OUT-OF-STATE
POTENTIAL BUYERS BEWARE (ESPECIALLY OUT-OF-STATE BUYERS) This dealership is run by the most disorganized and unprofessional group of people, they seemed pleasant and nice at first. But the second they take your hard earned money, they do not give a xxxx about you or your business. My fiancé and I traveled from out-of-state to purchase a car from this dealership in October, what was supposed to be an exciting experience turned into nothing but an absolute nightmare. After the paperwork was signed and the money was handed over, we were told that the plates and registration would be mailed to us within 6 weeks. 6 weeks flew by and the plates and registration did not come. So naturally I contacted the dealership to figure out what was going on and was told that someone quit and the paperwork was mishandled but to not worry, they would send a temporary extension for the temp plates and that the plates and registration would be with us long before the temp was up. The next day paperwork that had already been filled out was mailed to us. Another month goes by and still no plates. I was constantly calling the dealership, being sent around to 3 different people, having my calls and texts ignored. Then we come in contact with the general manager, who now says that they will no longer take our calls and that we can only communicate via an email chain. Over the next few weeks they are now blaming their tag and title department. Our last temporary extension expires and now left without a car that we are paying for and the only accommodation the general manager has to offer is an “I’m sorry” and blame shifting to another department of their dealership. We asked several times for a rental to get to work since we are now without a car, which was refused. We were then texted by the dealership saying they had the plates & registration and they would overnight them to us, then we were emailed saying they didn’t actually have the plates and that they’d be here a few days later, and they never showed up and were never even shipped out!! I asked for emailed updates on the communication between the general manager and their tag and title department in the mean time so we could know what was going on and was never answered. Here we are 3 months later and a week with a new car rotting in the driveway, finally got the plates!! We are not the only ones who have gone through this, I’ve combed through reviews and it seems like mishandling the paperwork for out-of-state buyers and leaving you stranded and taken advantage for MONTHS is not an uncommon thing for this dealership. If you’d like to buy a new car, take your hard earned money somewhere else.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Timonium take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (410) 443-0704 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Xzavier was extremely helpful and knowledgeable about all
Xzavier was extremely helpful and knowledgeable about all of the inventory. He was able to recommend a new suv that was suitable for my family and daily needs. I have made several referrals to Xzavier because of his exemplary service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chantell, we're happy you found our staff to be so supportive during your experience here at AutoNation Chevrolet Timonium. Please let us know if there is anything else we can do for you; we are more than happy to help!
Mr. Hannibal and his team were very good with my service.
Mr. Hannibal and his team were very good with my service. I'm impressed that the shop is now cleaning the cars after service. I very much appreciate Mr. Hannibal every time I come in for service. Very glad for his kindness and attentiveness.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Camile, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.