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AutoNation Chevrolet Timonium

(672 reviews)
Visit AutoNation Chevrolet Timonium
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (888) 399-5415 (888) 399-5415
Used (888) 394-2973 (888) 394-2973
Service (866) 645-7885 (866) 645-7885

Reviews

(672 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Timonium from DealerRater.

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Great car and friendly staff.

Great car and friendly staff. My only issue was that they balked when I asked for a $135 replacement key and fob because the one they gave me didn’t work. I had to go to another dealer to pay for the replacement myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (410) 443-0704.

Sales and finance staff were thorough, organized and good

Sales and finance staff were thorough, organized and good people to work with. The experience was non-stressful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

First class, got the deal done in one day over the phone,

First class, got the deal done in one day over the phone, drove two hours to pick up my new 2024 camaro ss Thanks John Kennedy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Buying a new car

Josh is who we worked with, he made buying a car smooth! He answered all my questions and took time to show me the different buttons on the car! Thanks again for your help!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Taylor, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

London was great at finding a vehicle for us very patient

London was great at finding a vehicle for us very patient when it came to finding something that works for our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you're ever in need of more help, please let us know!

Zachery was very knowledgeable and great during the

Zachery was very knowledgeable and great during the process. It’s important to note that his calm demeanor as a salesman is a very much a skill.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sold garbage

Spent all my money on a vehicle when it rains outside it rains in the car found this out after 1 week and of course they didn?t fix it?s no way that vehicle sat on the lot during rain and snow and they never saw water in it and it didn?t have a smelled so someone cleaned it up

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Erica, thank you for taking the time to leave us feedback about your experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (410) 443-0704 to discuss what we can do to help.

Worst experience ever… lack of respect for a customer

Worst experience ever… lack of respect for a customer already in conversation/negotiation to buy a car… sold to someone else three days prior to have your credit ran to just get a commission. Stay away from this dealer.. not trust worthy…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (410) 443-0704 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Great Service!!!!!

I had an amazing buying process everyone was so great Zachary was amazing I would definitely recommend them this is my new car buying home!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Ashley! We appreciate your recommendation of AutoNation Chevrolet Timonium and we hope to be of service again in the future.

Excellent

Zach Owens & team are amazing!! Made my process so easy! Only place I will car shop. Honest & thorough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!