McGrath Lexus Chicago

had a wonderful experience working with John Irantos of McGrath Lexus of Chicago. I bought a used Lexus and John went ABOVE and BEYOND to deliver a car that I am over the moon to own. He was patient, worked with me to get me into this SUV and then delivered a phenomenal vehicle that looks and drives like brand new. The whole atmosphere at McGrath Lexus of Chicago was first rate. If you are in the market, go to McGrath and, ABSOLUTELY ask to work with John Irantos. You will not be disappointed.

I had a truly wonderful experience, and I want to express my heartfelt gratitude to Karuna and Noah for their unwavering support and guidance throughout the entire process. Conducting the entire deal over the phone could have been challenging, but they made it so much easier. I felt completely at ease knowing they were transparent and honest with me every step of the way. Their commitment to keeping their promises really stood out. I wholeheartedly encourage everyone to visit them at least once—you won’t regret it!

Last service appointment was excellent. Service technician very pleasant & knowledgeable. Kept me informed of progress during appointment.

Mark Mclawhorn always I request of my car problem. Explained and let me understand of everything what's going on of my car.

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

Frank and his service team are excellent! I have been a customer for over a decade and have been greeted with respect and kindness. They are knowledgeable and professional each time I need service on my hybrid. Love the texts they send for updates on your vehicle!

I've been their customer for some 20 years. Outstanding service every single time. Their service is why I keep buying Lexuses.

I went to McGrath Lexus service center to get an oil change and my experience was extremely pleasant. I came in with my 2 year old son and Mark went above and beyond to make sure we were accommodated quickly and comfortable the entire time of service. Everyone was extremely kind and helpful which made this experience much better than I anticipated (due to me being there with a toddler). I am truly grateful for all of the staff especially Mark. I will be getting all of my services done at this location.

Mcgrath Lexus has an awesome service department. The service manager Mark Mc went above and beyond to make sure my vehicle was completed at the time he promised. There's a great group of people in the service department. Keep up the good work. Thank you again Mark Mc.

I had a negative experince , they sold me a defected car , and they are not helping me at all with fixing the car